Engineering Operations Technician at Amazon in Boardman, OR

Summary: Amazon Data Services, Inc. operates mission-critical cloud infrastructure through AWS Infrastructure Services. The Engineering Operations Technician maintains, operates, and troubleshoots data center electrical, mechanical, fire/life safety, and facility systems to support reliable 24/7 operations. The role also involves monitoring building systems, performing maintenance and repairs, managing work requests, supporting contractors, and executing infrastructure projects.

Responsibilities:
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
- Role may support more than one location/site

Required Qualifications:
- - 1+ years of Microsoft Office products and applications experience
- - Work flexible schedule including weekends, nights, and holidays
- - 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities
- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- - Regularly lift and/or move up to 39 pounds independently
- - Participate in group lifts for 40+ pounds
- - Maintain balance and perform construction tasks while on a ladder
- - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- - Work in an environment requiring provided ear protection
- - Ability to travel to or commute between data center locations as needed
- - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- - Travel frequency will vary based on business needs and operational status of assigned facility
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Preferred Qualifications:
- - 2+ years of data center engineering experience
- - Experience reading and writing procedures, technical documents, and engineering drawings
- - Associate's degree in related field, or technical degree in related field

Required Skills: Electrical Facilities Maintenance, Mechanical Facilities Maintenance, Data Center Engineering, Microsoft Office, Electrical Systems, Mechanical Systems, Building Management Systems (BMS), Electrical Power Management Systems (EPMS), Preventive Maintenance, Equipment Troubleshooting, Root Cause Analysis

Benefits: Lump sum stipend will be provided to eligible candidates who relocate for this position., Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching., Employee-led and company-sponsored affinity groups promote inclusion., Endless knowledge-sharing, mentorship, and other career-advancing resources.