Delivery Trainer, RSR at Amazon in Grand Island, NE

Summary: Amazon is a leading company dedicated to customer satisfaction and innovation in delivery services. They are seeking a Delivery Trainer to establish a training culture, educate Delivery Associates on safety and productivity, and ensure compliance with operational standards. Responsibilities: - Facilitate daily training classes for up to 30 people, including in-station classes and drive-alongs - Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facilitate, and measure training related activities - Have a detailed understanding of processes, expectations, and training requirements for all drivers across the various driver programs in operation - Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties - Execute to the standard, always working to ensure that the content and experience complement the safety, quality, and legal procedures as defined - Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices - Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities - Drive, maneuver, and load/unload a truck as scheduled using approved equipment (dolly, etc.), with or without reasonable accommodation - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation - Work outside and drive different motor vehicles over the road - Drive in accordance with DOT requirements - Stay connected to the operation by participating in on-road processes on a regular basis - Be a resource to the delivery station for driver training-related questions - Work as a peer trainer on an as needed basis to support the business - Motivate, coach, and provide feedback to Delivery Associates during Training - Travel to multiple sites within 50 miles of the home station and have reliable transportation - Operate and navigate a 26,000 pounds or less vehicle - Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training - Effectively operate a GPS - Associate may be required to gain DOT Regulation Qualification as a condition of the role - Work 40 hours/week, and overtime as required Required Qualifications: - 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required - Valid and active driver's license - Are 21 years of age or older - Authorized to work in the United States - Eligible to drive in accordance with DOT requirements - Must be able to obtain and maintain a Driver Qualification File Preferred Qualifications: - Associate's or Bachelor's Degree, and/or prior Amazon experience - Demonstrates problem solving and analytical skills - Ability to communicate effectively (written and verbal) across various levels of an organization - History of meeting/exceeding departmental goals - Experience leading teams - Capable of providing direction to team members using independent judgment - Organization and time management skills - Experience delivering training both to individuals and groups - 2+ years of professional driving experience - Bachelor's Degree or 2+ years Amazon experience - Knowledge of instructional theories: adult learning, on the job learning, knowledge management theories, virtual and classroom instruction - Strong organizational, interpersonal, and communication skills - Proven ability to deal with ambiguity and competing priorities Required Skills: Microsoft Office, Driver Qualification File (DQF), Department of Transportation (DOT) Regulations, GPS Operation, Professional Driving Experience, Instructional Theories, Training Delivery Benefits: As a total compensation company, additional earnings may include shift differentials and overtime pay., Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching., Learn more about our benefits at  .