Client Onboarding Banking Services Officer at Alter Domus · Vilnius

About Alter Domus

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Your role For our office in Vilnius we are currently looking for a Client Onboarding Banking Services Officer. In this role, you will apply your experience, organizational skills, and sound judgment to meet client requirements. Your team will benefit from your ability to adapt to changing priorities and your attention to detail in a deadline-driven, regulated environment.

Your responsibilities

• Ensure the accurate and timely completion of bank account opening forms across various 3rd party banking service providers, primarily in Luxembourg and other jurisdictions.
• Maintain up-to-date familiarity with the account opening requirements for each 3rd party banking service provider.
• Coordinate onboarding activities, including reviewing client information and due diligence/KYC documents gathered for bank account openings.
• Develop and maintain relationships with various 3rd party banking service providers from the time of onboarding until the account is fully operational, acting in a professional, courteous, and prompt manner.
• Serve as the intermediary between the bank and the client, providing clear guidance on the onboarding and bank account opening process, as well as clarifying bank requirements and managing client expectations.

Your profile

• You hold a degree in a relevant field such as Law, Finance, or Economics, or possess equivalent experience in Financial or Banking Services.
• You possess a strong analytical mindset, enabling you to think critically and prioritize competing demands under time pressure.
• You show initiative, adaptability to change, and the ability to quickly align your priorities with clients' varying requirements and timelines.
• You are an excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner, complemented by strategic and creative problem-solving skills.
• You have strong attention to detail and well-organized working methods, with a record of delivering accurate, high-quality work.

Technical knowledge

• Prior experience in areas such as legal entity formation, corporate onboarding, and bank account opening is preferred.
• Exposure to Compliance, Anti-Money Laundering (AML), Know Your Customer (KYC), and regulatory frameworks across the EU is considered an advantage.
• Advanced Excel skills are also considered an advantage.

What we offer

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Monthly base salary for this position is from 2,000 EUR to 2,500 EUR gross. Final offer will be determined based on your competences, qualifications and professional experiences.

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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