Alsos Behavioral Health→
Compliance, Quality & Risk Manager at Alsos… · Indianapo…
Mid LevelOn-siteFull-timeIndianapolis, IN$72k–$72k/yr
Job Description
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Description
Salary: 72k
Schedule: 8:30a-5p
Position Summary
The Compliance, Quality & Risk Manager is responsible for day-to-day compliance, quality assurance, quality improvement, and risk-management activities for a single substance use disorder (SUD) treatment facility. This is a hands-on manager-level role focused on execution, coordination, and monitoring in close partnership with facility leadership.
Key Responsibilities
- Manage facility-level licensing and regulatory compliance.
- Coordinate incident reporting and investigations.
- Oversee patient grievance and complaint intake, tracking, and resolution.
- Maintain survey readiness documentation and compliance logs.
- Support Joint Commission and state inspections.
- Promote compliance, privacy, and quality training.
- Partner with facility leadership on quality-improvement initiatives.
- Serve as facility-level subject matter expert on policy and procedure
- Review and maintain annual plans and evaluations
Quality Assurance & Quality Improvement Responsibilities
- Support the facility QA/QI and QAPI programs.
- Track, trend, and report quality, incident, and grievance data.
- Monitor performance against KPIs and escalate risks.
- Assist with corrective actions and improvement initiatives.
- Ensure adherence to patient rights and grievance procedures.
- Develop, track, and monitor Plans of Correction for effectiveness
Key Performance Indicators (KPIs)
- 100% on-time completion of licensing renewals and submissions.
- =95% of incidents and grievances addressed within required timelines.
- Demonstrated improvement in facility-level quality KPIs.
- No repeat deficiencies related to documentation or process failures.
- =95% staff completion of compliance and quality training.
- Accurate and timely facility-level reporting.
Qualifications
- Bachelor's degree in healthcare-related field (required).
- 2-4 years of healthcare compliance, quality, or risk-management experience.
- Experience supporting QA/QI or grievance processes preferred.
- Behavioral health or SUD experience preferred.
- Working knowledge of HIPAA, 42 CFR Part 2, and state licensing requirements.