Operations Associate (Full-Time) - Seaport at ALO in Boston, MA

Summary: ALO Yoga is a company dedicated to mindful movement and improving lives through yoga. They are seeking an Operations Associate who will play a crucial role in enhancing store profitability and efficiency by executing inventory management processes and supporting various operational functions. Responsibilities: - Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink - Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps - Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management - Maintain and champion strong visual standards for the sales floor - Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized - Support a safe work environment and efficient operation through strong stockroom standards and processes - Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests - Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Management team - Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence - Demonstrate strong business acumen by leveraging metrics to support business-driving strategies - Resolve client needs quickly & effectively ensuring customer satisfaction - Identify product concerns and communicate inventory needs to support the business goals - Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently Required Qualifications: - 1+ years prior work experience in a client-centric, sales & operational environment - Requires constant movement in and around all areas of store - Ability to lift, push, carry or otherwise move up to 50 pounds - Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder - Ability to stand and move for an entire shift - Passion for customer service and delivering exceptional experiences - Self-motivated with a desire to achieve results and excel individually, and as a team - Aligns with and embodies ALO's Guiding Principles Required Skills: Inventory management, Customer service Important Skills: Sales operations, Visual merchandising Nice-to-Have Skills: Physical stamina, Self-motivated Benefits: Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors, Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees), Monthly Store Incentives, Clothing Allowance, Free yoga classes at any of our Sanctuaries (select cities), 401K, Commuter benefits