Supervisor, Kinship Care Services at AllThrive 365 in Phoenix, AZ

SUPERVISOR, KINSHIP CARE SERVICES Location: Phoenix, AZ, US Position Summary  The Kinship Care Services Supervisor provides coordination and direct support to kinship caregivers—primarily grandparents raising grandchildren. This role oversees daily program operations, supervises Family Support Coordinators, and delivers services that strengthen caregiver stability and child well-being. The position is responsible for program delivery, community outreach, and resource navigation while promoting organizational goals and values. Essential Functions • Provide weekly reflective supervision to support staff development and program effectiveness.  • Conduct intake assessments and provide high-quality information and referral services to kinship caregivers.  • Facilitate and develop caregiver support groups based on community needs.  • Plan and coordinate educational sessions, recreational activities, and events for kinship families.  • Develop content for newsletters, program communications, and website updates.  • Maintain program data, statistics, and complete required reports for internal and external stakeholders.  • Conduct outreach through presentations, community events, and networking opportunities.  • Build and strengthen community partnerships to support kinship caregivers and children.  • Provide backup support to the Sr Manager as needed.  • Support organizational events such as conferences, fundraisers, and service initiatives.  • Perform additional duties and program initiatives as assigned. Qualifications Education & Experience • Bachelor’s degree in Social Work or related human services field required.  • Knowledge of community resources and systems impacting kinship caregivers preferred. • Knowledge of child welfare systems and policies preferred.  • Bilingual (Spanish/English) preferred.  Skills and Abilities • Strong leadership, facilitation, and coaching skills.  • Excellent written, verbal, and interpersonal communication skills.  • Ability to manage multiple priorities and meet deadlines.  • Strong problem-solving, organizational, and planning skills.  • Ability to work independently and collaboratively.  • High attention to detail and ability to maintain accurate documentation.  • Ability to handle interruptions and adapt to changing priorities.  • Cultural competency and sensitivity to diverse populations.  • Flexibility to work evenings and weekends as needed.  • Willingness and ability to embody AllThrive 365’s core values: COMPASSION, GROWTH, RESILIENCE, and OPENNESS. Physical Demands & Working Conditions • Ability to communicate effectively (written and verbal) on a constant basis.  • Strong problem-solving, organizational, and planning skills.  • Ability to maintain focus and accuracy while managing multiple priorities and interruptions.  • Demonstrated interpersonal skills to support caregivers, staff, and community partners.  • Ability to sit for extended periods and perform computer-based work.  • Ability to stand and walk frequently during events, outreach, and program activities.  • Frequent use of hands for typing, handling materials, and event setup.  • Ability to hear and speak clearly for phone, group facilitation, and in-person communication.  • Ability to lift and move materials up to 25–50 pounds occasionally (e.g., event supplies, tables, storage bins).  • Ability to travel locally for outreach, events, and community engagement.  • Visual ability to review documents, use a computer, and monitor activities during events.  • Ability to work in a low-risk environment with occasional outdoor exposure during events.