Supplier Quality Coordinator at Alexander Dennis in Las Vegas, NV

The Supplier Quality Coordinator is responsible for ensuring that suppliers consistently deliver materials and components that meet quality, engineering, and operational requirements, supporting uninterrupted manufacturing operations. The role drives supplier quality improvement through non-conformance management, corrective action resolution, supplier performance monitoring, and cross-functional collaboration to reduce risk, prevent recurring issues, and maintain a reliable supply of conforming products.

Environmental Health & Safety:-

It is the responsibility of the individual to be aware of their own and their department’s Environment, Health and Safety objectives and to ensure that any actions taken are not contrary to these or have any detrimental impact on the Companies obligations. Individuals shall not ignore any unsafe condition ensuring any observed are promptly made safe and reported.

Business Management System:-

It is the responsibility of the individual to understand the company’s vision, values and policies. Individuals are responsible for ensuring any objectives set to them are worked on and for reporting on progress made with said objective. Individuals are also responsible for ensuring they follow all defined processes and for reporting any processing issues to their line manager.

HR Policies and Procedures

It is the responsibility of the individual to understand the company’s HR Policies and Procedures and to follow them at all times.

Skills, Behaviours and Experience

Please give a full description below:-

• 2-4 years' experience in manufacturing, supplier quality, quality control, operations, or supply chain environments.

• Strong understanding of supplier quality management, non-conformance control, and corrective action processes.

• Experience raising, managing, and tracking Supplier Corrective Action Requests (SCARs).

• Proficient in root cause analysis and problem-solving methodologies such as 8D, 5 Whys, Fishbone (Ishikawa), CAPA, and basic FMEA.

• Ability to investigate supplier issues, assess compliance to specifications, and drive corrective actions to closure.

• Competent in interpreting engineering drawings, technical specifications, and quality documentation including FAI, PPAP, and Certificates of Analysis.

• Knowledge of receiving inspection, sampling plans, component verification, and supplier performance metrics.

• Experience using ERP and Quality Management Systems (QMS), with strong Microsoft Excel and data analysis skills.

• Excellent communication, stakeholder management, and cross-functional collaboration skills.

• Highly organized, proactive, and focused on continuous improvement, risk management, and achieving results; knowledge of ISO 9001, IATF 16949, or AS9100 is desirable.

Main Tasks / Responsibilities

Please give a full description of all job tasks below:-

• Lives and role models the company values and culture at all times.

• Investigate supplier quality issues and assess compliance with engineering, quality, and contractual requirements.

• Raise, manage, and track Supplier Corrective Action Requests (SCARs) through effective closure.

• Lead and support root cause investigations using structured problem-solving and corrective action methodologies.

• Coordinate receiving inspection activities and verify incoming materials against specifications and quality standards.

• Review supplier quality documentation, including FAI, PPAP, Certificates of Analysis, and related records.

• Maintain supplier quality records, non-conformance data, performance scorecards, and reporting metrics.

• Monitor supplier performance, analyze trends, identify risks, and escalate issues to support production continuity.

• Collaborate with suppliers and cross-functional teams to resolve quality concerns and ensure the supply of conforming materials.

• Support supplier assessments, onboarding activities, audits, and continuous improvement initiatives to improve supplier quality performance

Qualifications

Please give a full description below -

• Bachelor's Degree or Associate Degree in Engineering, Quality Management, Operations, Supply Chain, or a related discipline.

• 2-4 years' experience in manufacturing, quality control, supplier quality, or a related operational environment.

• Knowledge of quality management tools and methodologies including 5 Whys, 8D, CAPA, and basic FMEA.

• Ability to read and interpret engineering drawings and technical specifications.

• Proficiency in Microsoft Excel and quality data analysis.

• Experience using ERP and/or Quality Management Systems (SAP, MasterControl, or equivalent).

Other Information:-

In addition to the tasks and responsibilities listed, the jobholder is required to perform other duties assigned from time to time. This Description is not therefore intended to be exhaustive and is subject to periodic review and amendment.