Community Manager | Waters Edge… at ALCO Management · Cleveland

SUMMARY OF POSITION

The Community Manager is responsible for the overall day-to-day operations of the assigned property, including financial performance, regulatory compliance, resident satisfaction, and property condition. This role provides leadership to site staff, oversees maintenance and vendor operations, and ensures the community remains safe, well-maintained, and market ready.

The Community Manager drives strong net operating income through effective budgeting and cost control while maintaining strict adherence to State and Federal Fair Housing laws, Project-Based Section 8, and Tax Credit program requirements. This position fosters positive resident relationships to support retention in a fast-paced, ever-changing environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Property Operations & Financial Performance
• Oversee all aspects of daily property operations.
• Develop and manage annual operating and capital budgets.
• Achieve strong net operating income through cost control and financial oversight.
• Monitor rental collections, posting, and invoice processing.
• Complete and submit required company and regulatory reports accurately and timely.

Regulatory Compliance
• Maintain strict adherence to State and Federal Fair Housing laws.
• Ensure compliance with Project-Based Section 8 and Tax Credit program requirements.
• Monitor and enforce resident lease obligations.

Team Leadership & Oversight
• Provide direction and supervision to property maintenance and site staff.
• Ensure compliance with company personnel policies and procedures.
• Promote safe work practices and ensure the safety of the site and its occupants.
• Communicate effectively with staff, residents, vendors, and corporate leadership.

Property Condition & Vendor Management
• Ensure all physical aspects of the property are fully functional and properly maintained.
• Conduct regular property inspections.
• Ensure units are market ready and meet company standards.
• Bid, negotiate, and manage vendor service contracts and special projects.

Resident Experience
• Engage regularly with residents, proactively addressing concerns and fostering positive relationships.
• Support resident retention initiatives and community satisfaction efforts.

WORK ENVIRONMENT

Ability to lead and operate effectively in a fast-paced, ever-changing environment.

QUALIFICATIONS

• Solid understanding and experience with Project-Based Section 8 and Tax Credit programs.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• Ability to multi-task and meet deadlines.
• Professional and effective communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to travel for training and occasional business meetings.
• High School diploma or equivalent required; some college strongly preferred.

COMPENSATION & BENEFITS
The pay range for this position is $21-$24 hourly. Final compensation will be determined based on experience, qualifications, certifications, geographic considerations (where applicable), and internal equity.

In addition to base pay, eligible team members may participate in performance-based incentives where applicable.

ALCO offers a comprehensive benefits package including medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.
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ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process. By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.

No Search Firms:
ALCO Management does not accept unsolicited resumes or candidate submissions from search firms or recruiting agencies. Submissions made without a current written agreement with ALCO will not create an obligation for payment of any fees, including if the candidate is hired.