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Person In Charge (PIC) at Albertsons Companies in Baton Rouge, LA
Job Description
Person In Charge (PIC)
Location: Baton Rouge, LA, United States
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
The Person in Charge (PIC) provides leadership and operational support to ensure the store operates efficiently and delivers excellent customer service. The PIC assists store management with directing associates, maintaining store conditions, supporting department operations, and ensuring company policies, safety standards, and procedures are followed. In the absence of store management, the PIC may assume responsibility for overseeing store operations.
Key Responsibilities Store Operations & Leadership- Provides leadership and direction to associates during assigned shifts.
- Assists store management with coordinating daily store operations and business priorities.
- Assigns tasks and follows up to ensure work is completed accurately and on time.
- Monitors overall store conditions, including merchandising, cleanliness, product availability, and customer service.
- Provides guidance and support to associates throughout the shift.
- Assists in resolving operational issues and escalates concerns to store management when appropriate.
- Supports opening and closing procedures as assigned.
- Promotes a positive, professional, and team-oriented work environment.
- Provides coaching, direction, and feedback to associates as needed.
- Helps ensure associates understand and follow company policies and procedures.
- Assists with training and development of new and existing associates.
- Communicates store priorities and expectations to associates during assigned shifts.
- Works collaboratively with department leadership to address staffing and operational needs.
- Leads by example in providing friendly, courteous, and responsive customer service.
- Assists customers with questions, concerns, and product needs.
- Helps resolve customer concerns professionally and appropriately.
- Ensures associates maintain established customer service standards.
- Supports a clean, organized, and welcoming shopping environment.
- Monitors product presentation, stocking, facing, and merchandising throughout the store.
- Helps ensure promotional displays, signage, and pricing are accurate and properly maintained.
- Identifies out-of-stock conditions and communicates concerns to appropriate department leadership.
- Ensures aisles, sales areas, entrances, and other customer-facing areas remain clean and organized.
- Assists departments with operational priorities when necessary.
- Helps maintain a safe environment for customers and associates.
- Ensures associates follow established safety, sanitation, food safety, and security procedures.
- Identifies and responds appropriately to safety hazards and operational concerns.
- Reports accidents, incidents, equipment concerns, and other issues according to company procedures.
- Supports compliance with company policies and applicable regulatory requirements.
- Assists with emergency situations and follows established store procedures as necessary.
- May assume responsibility for store operations in the absence of store management.
- Communicates significant operational, associate, or customer concerns to store leadership.
- Works collaboratively with all departments to support overall store goals.
- Performs other duties as assigned.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).