DDC Store Controller at AkzoNobel in Dublin, Dublin 1, IE

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit http://www.akzonobel.com

© 2026 Akzo Nobel N.V. All rights reserved.

DDC ControllerLocation: Northwood, Dublin

We're looking for a DDC Controller to lead the day-to-day operations of our Dulux Decorating Centre in Northwood. In this role, you'll be responsible for driving sales performance, delivering outstanding customer service, managing store operations, and leading a high-performing team to support both trade and retail customers.

At AkzoNobel, we are passionate about delivering innovative products and exceptional service. As a DDC Controller, you'll play a key role in growing our local business, strengthening customer relationships, and ensuring our Dulux Decorating Centre operates safely, efficiently, and commercially successfully.

What you'll do: • Lead and manage all aspects of the Dulux Decorating Centre's daily operations. • Drive sales growth by actively prospecting for new trade and retail business opportunities within the local area. • Build strong customer relationships and increase share of wallet through excellent service and account management. • Deliver against store commercial targets, KPIs, and operational objectives. • Monitor local competitor activity and share market insights with the wider Trade team. • Ensure customers receive fast, accurate, and professional service both in-store and over the phone. • Oversee order picking, stock management, tinting operations, invoicing, and customer queries. • Maintain high standards of store presentation, merchandising, cleanliness, and housekeeping. • Manage cash handling, reconciliations, stock counts, and end-of-period operational processes. • Coach, develop, and support team members to deliver best practice performance and excellent customer experiences. • Support trade initiatives including loyalty programmes, trade events, product demonstrations, and customer engagement activities. • Champion health, safety, security, and compliance standards, ensuring a safe environment for colleagues and customers. • Collaborate with the wider Trade and Distribution teams to implement new processes and continuously improve ways of working.

What you bring: • Previous experience in a managerial retail, sales, trade, or customer-facing environment. • Strong commercial awareness with a track record of delivering sales and service results. • Excellent customer relationship management and communication skills. • Ability to lead, motivate, coach, and develop a team. • Strong organisational skills with the ability to manage multiple priorities. • Experience managing operational processes, stock control, and store administration. • Good problem-solving skills and the confidence to make decisions in a fast-paced environment. • Strong attention to detail and commitment to maintaining high standards. • Full clean EU driving licence. • Leaving Certificate standard education or equivalent experience.

Who you are: • A customer-focused leader who thrives on building strong relationships. • Commercially minded with a passion for growing sales and delivering results. • Energetic, proactive, and enthusiastic about making things happen. • A strong team player who leads by example. • Flexible and adaptable, with a willingness to support different business needs. • Highly organised with excellent attention to detail. • Committed to maintaining a safe, professional, and welcoming environment. • Passionate about delivering exceptional service to both trade and retail customers.

Ready to lead a successful Dulux Decorating Centre and make a real impact on our customers and business performance?

Apply now and join AkzoNobel, where your leadership, commercial focus, and commitment to customer excellence will help shape the future of our Trade business.

#LI-SH1

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 56346