Parts shipping and Recieving at Airport Honda in Alcoa, TN

Customer Service Representative

We’re looking for a friendly and reliable Shipping and Receiving Clerk to be the first point of contact for incoming inventory and the last point of contact to assist customers in order purchases. In this role, you'll assist in unloading incoming freight pulling and shipping customer orders and making sure the customer receives an accurate order and a positive experience. If you have strong communication skills, a professional attitude, and enjoy helping people, we’d love to have you on our team.

Why Work For Us?

At Twin City Dealerships, we believe in not just offering a job, but providing a fulfilling and supportive work experience. We value our employees and offer a comprehensive benefits package designed to support your personal and professional growth.

Our Benefits Include:

• Generous PTO
• 401(k) Contributions
• Health Insurance
• Vision and Dental Insurance
• Disability Insurance
• Life Insurance & Cancer Policies

Perks and Community Engagement:

• Family Day at Dollywood
• Annual Cruise Contest
• Community Support: We actively give back to the community, including donations to United Way of Blount County and an annual can drive.
• Partnership with Tennessee Center of Technology: We’re passionate about fostering the next generation of talent. Through our partnership with the Tennessee Center of Technology, we hire students and donate vehicles and equipment to support their education.
• Saturday Lunches: Every Saturday, we treat our employees working that day to a catered lunch as a small thank you for their hard work.

Responsibilities

• Process orders for customers in a timely and correct manner
• Process incoming freight and put away to assigned bins
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support, including mailing, scanning, faxing, and copying

Requirements

• Excellent communication and organizational skills
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
• Willing to submit to a drug screen & background check

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.