Sales Representative at ADT in Wilmington, NC

Sales Representative

Location: Wilmington, NC, United States

What you should know about our team:

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.

What you will do:

As a Resale Sales Representative, you are not starting from scratch; you are reactivating interest and rebuilding trust with customers who already know ADT. That’s a powerful head start! These customers represent one of ADT’s strategic growth opportunities, and you will be at the forefront of re-introducing modern solutions that better meet this customer segment’s needs. You will:

• Re-engage previous customers, not cold-calling strangers. That means shorter sales cycles, higher conversion rates, and real potential to build lasting relationships.
• Provide personalized solutions that combine security, automation, and life safety features, all tailored to their space and lifestyle.
• Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
• Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.

What you need to be successful:

We’re looking for self-motivated, tech-savvy individuals who are passionate about helping others and driven to succeed. If you thrive on connection, enjoy solving problems, and want to make a real impact while growing your career, you’ll fit right in.

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
• Consumer sales experience is preferred but not required.

How ADT invests in you:

Compensation: Unlimited earning potential with uncapped commissions. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000.

Additional Pay: We equip you with specialized training and the tools you need to meet your financial goals. For your first 8 weeks of training, you’ll earn up to $4,000.

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition reimbursement
• Mileage reimbursement
• Short- and long-term disability, life insurance, and well-being programs
• Paid time off
• Culture of professional development and career growth opportunities
• Flexible work schedule to accommodate you and your customers’ needs
• Click here to view our full benefit offerings

Why you’ll love working here:

• We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
• We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
• We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
• We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.​

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.