Cash Application Supervisor at Accredited Labs in Dallas, TX

THE ROLE

We are seeking an exceptional, hands-on Cash Supervisor to join our Finance & Accounting team at Accredited Labs. This is a unique opportunity to be part of a fast-growing team and have a direct impact in owning daily cash application and leading the cash team.

The ideal candidate will be a NetSuite power user who can both do the work and coach others.

This position is based out of Irving, Texas.

As our Cash Supervisor, you will be ensuring every customer payment (ACH, check, and credit card) is applied accurately and on time in NetSuite, including importing and posting lockbox files from our bank. This role is pivotal in keeping receivables clean, cash reporting reliable, and month-end close on schedule.

DAY TO DAY RESPONSIBILITIES

Cash application

• Apply daily customer receipts in NetSuite, including ACH, checks, and credit card payments, matching each to the correct invoices.
• Download, format, and upload bank lockbox files into NetSuite, then resolve exceptions and unmatched items.
• Apply credit card settlements from the payment processor, reconciling batches, fees, and chargebacks.
• Research and resolve unapplied cash, short-pays, overpayments, and unidentified receipts with customers and sales.
• Process customer refunds, credit memo applications, and NSF/returned payments.

Reconciliation and reporting

• Perform daily bank-to-NetSuite cash reconciliations and ensure deposits post to the correct accounts.
• Prepare month-end cash and AR reconciliations, and unapplied cash reports.
• Maintain accurate customer payment records and remittance documentation for audit.
• Report on daily cash position, cash receipts trends, and aging of unapplied items.

Leadership and process improvement

• Supervise, train, and review the work of the cash application team.
• Set daily priorities to ensure all receipts are applied daily.
• Improve NetSuite workflows, saved searches, and lockbox import mappings to raise auto-match rates.
• Partner with Collections and Billing and the bank on payment issues and process changes.
• Document procedures and support internal controls, audits, and month-end close deadlines.

BASIC QUALIFICATIONS

• 5+ years of cash application or accounts receivable experience, including 2+ years in a lead or supervisory role.
• 3+ years of hands-on NetSuite experience, including customer payments, deposits, saved searches, and CSV imports.
• Proven experience applying ACH, wire, check, and credit card payments in a high-volume environment.
• Direct experience importing and processing bank lockbox files and working lockbox exceptions.
• Strong understanding of bank reconciliations, month-end close, and AR internal controls.
• Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, data cleanup for imports).
• Excellent attention to detail and ability to meet daily and month-end deadlines.
• Core skills: clear communicator with customers and internal teams, problem-solver who digs into unidentified payments, steady under deadline pressure, and a coach who develops team members.

NICE TO HAVE

• Experience with multi-entity or multi-subsidiary NetSuite environments, ideally in a company growing through acquisitions.
• Familiarity with NetSuite bank feeds, auto-match rules, or cash application add-ons.
• Experience with credit card processors and gateways and settlement reconciliation.
• Experience building or documenting cash application procedures and training materials.

BENEFITS

ABOUT US

Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction.

We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.

EQUAL OPPORTUNITY EMPLOYER

Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.