Shift Leader Front Office (f/m/d) at Accor in Berlin, BE, DE

Company Description

We are a young, dynamic and open team and love our friendly, informal culture. Work colleagues become friends here. We value great teamwork, professionalism and mutual respect.

At 25hours Hotel Bikini Berlin we are particularly proud of that fact that, in addition to many international guests, we also count local Berlin residents amongst our visitors. The monthly events with cool, eccentric, and sometimes famous acts are also popular with our colleagues. In close proximity to our urban jungle you’ll find many public transport links. Lunchtimes are usually spent together in our canteen, or sometimes we go shopping at the Bikini mall - complete with discounts. In this way, a few friendships blossom from our young team.

COME AS YOU ARE & SHARE YOUR TALENT ...
... in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity to organize your free time more felxibly!

From check-in to “See you again”: our strong team at the 25hours Hotel Bikini Berlin reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office as Shift Leader (f/m/d).

Job Description

How does your working day look like…

• You’ll take care of resource planning, manage the team, and support your colleagues’ development in collaboration with the assistent front office manager.

• You’ll make sure that the roster of duties is completed fairly, on time and with an eye on business

• You’ll make sure things run smoothly when guests arrive at the hotel reception, and that the admin processes for the team run perfectly

• You’ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan

Qualifications

Your personality counts more than your CV …

• You’ve completed a course of training in the hotel business, gained some management experience and can speak English fluently

• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve

• You’re a doer – and even if you do it wrong sometimes, you openly admit it

• You’re not just bringing your abilities, but also your character

Additional Information

What´s in it for you …

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more …