Breakfast Chef de Rang - Head Waitress/Waiter at Accor · London

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

As Breakfast Chef de Rang at Sofitel London St James, you will play a pivotal role in delivering an exceptional breakfast experience that reflects our French art de vivre and five-star luxury standards. You will oversee a designated section of the restaurant, ensuring attentive and personalised service. Following the breakfast period, you will support the smooth transition into lunch or afternoon tea service, contributing to a seamless and elegant dining experience throughout your shift.

Main Responsibilities:

• Welcome and attend to guests with warmth, professionalism, and attention to detail.

• Ensure smooth and timely service within your section during the breakfast period.

• Maintain a high standard of mise-en-place and cleanliness before, during, and after service.

• Possess in-depth knowledge of the breakfast menu, including dietary options and allergen information.

• Collaborate effectively with kitchen and service teams to ensure accuracy and efficiency.

• Handle guest requests and feedback promptly, ensuring any issues are communicated to management.

• Upsell menu items and provide recommendations to enhance the guest experience.

• After the breakfast service, assist the team with preparation and service of lunch or afternoon tea as required.

• Support the overall team with resetting the restaurant and transitioning between service periods.

• Guide and support junior team members, fostering a culture of excellence and teamwork.

• Adhere to all health, safety, and hygiene standards in accordance with company and legal regulations.

Qualifications

• Previous experience in a similar role within a luxury hotel or fine dining restaurant.

• Strong knowledge of food and beverage service standards, particularly breakfast and afternoon tea.

• Excellent communication and interpersonal skills with a passion for hospitality.

• Ability to work under pressure and remain calm and professional in a fast-paced environment.

• High attention to detail, with a proactive and guest-focused approach.

• A team player with a flexible attitude and willingness to support across different service periods.

• Fluent in English; additional languages are an advantage.

• Right to work in the UK.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary, service charge and an annual bonus of £1.300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com