Sales Consultant at AccessWave in Lady Lake, FL

Summary: Opera Beds is a leading British hospital bed manufacturer seeking a Sales Consultant to join their U.S. team in Lady Lake, Florida. The role focuses on converting inbound leads through various communication methods and guiding customers through the buying journey for homecare and medical beds. Responsibilities: - Responsible for calling, nurturing and closing inbound sales leads - D2C customer base who need assistance and advice in selecting home care beds – end users, family members and caregivers - Able to conduct video calls and virtual showroom visits - Also required to do in-person showroom visits - Conduct consultative sales conversations to understand customer needs - Support customers throughout the buying journey with product information and guidance - Maintain accurate records of lead status and follow-up activity - Work closely with the sales team and management to support conversion goals - Represent the company professionally in a showroom-based, in-office sales environment Required Qualifications: - Experience in phone-based sales, call center environments, customer support, retail selling, or business development - Strong communication skills and a consultative approach - Responsible for calling, nurturing and closing inbound sales leads - Able to conduct video calls and virtual showroom visits - Also required to do in-person showroom visits - Conduct consultative sales conversations to understand customer needs - Support customers throughout the buying journey with product information and guidance - Maintain accurate records of lead status and follow-up activity - Work closely with the sales team and management to support conversion goals - Represent the company professionally in a showroom-based, in-office sales environment - Previous experience in retail, call center, SDR/BDR, or other customer-facing sales environments, ideally in a structured, performance-driven setting - Experience in phone-based sales, including handling inbound inquiries, making outbound follow-ups, and qualifying leads quickly to build a strong sales pipeline - Strong ability to build rapport and trust with customers through consistent communication - A consultative sales approach, with the ability to identify customer needs, present solutions effectively, and confidently guide prospects toward a purchase decision - Excellent written and verbal communication skills, with the ability to clearly explain product details, next steps, and showroom visit options via phone and email Required Skills: Phone-based Sales, Call Center Experience, Retail Sales, Lead Qualification, Sales Pipeline Management, Virtual Showroom Visits, In-person Showroom Sales, Customer Rapport Building, Consultative Sales Approach Benefits: Medical, PTO