Physician at Access Community Health Centers in Madison, WI

Title: Physician

Department: Medical

Reports To: Chief Medical Officer and/or Site Medical Director

Supervises: No direct reports

I. Purpose of Position

Provide comprehensive primary care services for Access patients in a collaborative effort with all care team members.

II. Mission and Values Statement

• Support our mission: Improving health, improving lives.
• Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve.
  • Compassion Listen to our patients, staff and community to understand their needs and provide care with empathy and respect.
  • Diversity Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.
  • Stewardship Use the resources we are given effectively and efficiently, and we value innovation.
  • Opportunity

Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities.

• Community

Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access.

III. Essential Job Functions/Duties

• Perform, order, interpret and/or analyze patient histories, medical records, various medical reports and examination information to diagnose patients' condition and choose treatment options.

• Prescribe or administer treatment, therapy, medication, vaccination, and other medical care to treat or prevent illness, disease, or injury in compliance with medical standards, laws and regulations.

• Patient care may include hospital rounds for some medical patients, prenatal care in the clinic and obstetrical services in the hospital.

• Collect, record and maintain patient information within the electronic medical record.

• Monitor patients' conditions and progress and reevaluate treatments as necessary.

• Explain procedures and discuss test results or prescribed treatments with patients.

• Advise patients concerning diet, activity, and hygiene and disease prevention.

• Refer patients to medical specialists or other practitioners when necessary.

• Maintain shared goals, mutual respect and trust with all care members to include nurses, pharmacists, psychologists, and other health care providers.

• Direct and coordinate patient care activities of supporting medical staff.

• Keep up-to-date technically and apply new knowledge to the job.

• Provide medical guidance and expert advice to management or other groups within Access.

• Active and constructive participation in care team development and process/quality improvement projects.

• Effective communication with all care team members based on ‘Provider Expectations’ outlined by the Medical Director.

• Coordinate patient care across multiple settings. Work collaboratively community partners to provide quality patient care.

• Works effectively on a team and communicate respectfully with patients and all staff based on shared goals and mutual respect. This includes demonstrating adaptability to continuous efforts to improve patient care and willingness to be an active care team member engaged in ongoing process and quality improvement projects within the framework of the Patient-Centered Medical Home.

• Honors patients’ right to privacy and confidentiality. Adheres to strict patient, customer and business confidentiality standards.

IV. Additional Job Functions/Duties

• Participate in process improvement and quality improvement projects outlined by the Chief Medical Director and Site Medical Director.
• Perform other duties as assigned
• Note: The above statements are intended to describe the general nature and level of work being performed. The duties are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

V. Management Responsibilities

No direct reports, see essential job duties for role as a physician with directing patient care.

VI. Education, Experience and Credentialing

Required Qualifications:

1. Licensed Medical Doctor or Doctor of Osteopathic in Wisconsin or eligible for license in Wisconsin.
2. Board certified (or board eligible) in Family Practice with or without Obstetrics.
3. Insurable for liability coverage as a physician.
4. Evidence of continuing education, as required.
5. Experience with supervising, motivating and directing medical staff.

Preferred Qualifications:

1. Experience working with mid-level providers.
2. Experience working with diverse patient population or working within a community health center.
3. Fluency in English and Spanish

VII. Personal Qualifications

• Ability to multi-task in fast-paced environment
• Efficient and organized
• Reliable and punctual
• Strong communication skills
• Strong patient/customer service skills
• Problem solving skills individually and in a group setting
• Positive attitude, able to build morale
• Ability to maintain confidentiality
• Ability to work well as a team player with patient care as the first priority
• Demonstrates cultural competence with patients and staff
• Open to continuous learning to build effectiveness
• Attentive to safety and security issues
• Articulates and supports the mission of the organization
• Working knowledge of the social and cultural factors associated with the community’s use of social and health care services.
• Ability to communicate and work effectively with a diverse adult and pediatric patient population.
• Ability to understand patient attitudes and needs, develop and orient program goals and concepts accordingly, and to work effectively toward their accomplishment with all staff members.
• Ability to supervise, motivate and direct professional staff
• Ability to establish and maintain effective working relationships with coworkers.
• Strong interpersonal and communication skills and the ability to work effectively on a care team.
• Proven relational competence to work on a team with mutual respect for all team members.
• Skills to provide quality care based on the shared goals of the care team.
• Adaptability to continuous efforts to improve patient care. Eagerness to learn.
• Ability to work under pressure and high stress, maintain personal composure evaluate situations and act/react appropriate, and use tact in dealing with visitors, patients and difficult situations.
• Ability to communicate orally and in writing, make appropriate decision on inquiries, and provide clear and concise written and oral information/presentations to a wide variety of staff.
• Ability to interpret and conform program operations to applicable laws, rules, regulations and funding source requirements and according to acceptable standards.

VIII. Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.