POS Production Support Analyst 6441558 at Accenture · Walnut…

POS Production Support Analyst 6441558
Location: Walnut Creek, 1255 Treat Blvd, Corp
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel
The Client team leads the company’s strategic philanthropy and employee engagement, granting millions of dollars each year to innovative nonprofits and empowering employees to use their skills and resources to make a big impact on the world.
Role Summary:
We are looking for a POS QA Analyst to support Point of Sale testing, release validation, defect documentation, and production support activities. The role will initially focus on functional POS test execution, test evidence collection, UAT coordination, and business scenario validation. Over time, the candidate will be expected to build deeper knowledge of POS payment flows, transaction log analysis, and support triage. The role requires working onsite at the client location in San Ramon, CA, from Monday to Friday.

Key Responsibilities:
Design and execute functional POS test cases based on the business requirements.
Gradually build knowledge of POS transaction flows, payment processing, settlement, and downstream reporting.
Validate core POS flows such as sales, refunds, voids, tenders, receipts, discounts, restricted items, loyalty, and basic payment scenarios.
Support POS release testing by documenting test results, capturing evidence, and reporting execution status.
Assist in User Acceptance Testing coordination, including test data preparation, scenario walkthroughs, and validation support.
Review business requirements, user stories, process flows, and acceptance criteria to understand testing scope.
Identify, document, and track defects with clear steps to reproduce, expected results, actual results, screenshots, receipts, and supporting evidence.
Work with QA leads, business stakeholders, development teams, and client vendor teams to clarify issues and support defect resolution.
Participate in POS support activities by helping analyze reported issues and gathering required details for triage.
Learn to review transaction logs with guidance, including basic fields such as transaction ID, timestamp, store/register details, amount, tender type, response code, authorization code, and error messages.
The role requires working onsite at the client location in San Ramon, CA, from Monday to Friday
Basic Qualifications:
Minimum 2 years of work experience
Minimum 2 years of POS test experience.
High School Diploma/GED
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 8/14/2026
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Accenture Flex Jobs
Role Location                                Hourly Salary Range
California – $40.00 - $55.00/hour
Cleveland – $40.00 - $55.00/hour
Colorado – $40.00 - $55.00/hour
District of Columbia –$40.00 - $55.00/hour
Illinois – $40.00 - $55.00/hour
Maine – $40.00 - $55.00/hour
Maryland – $40.00 - $55.00/hour
Massachusetts – $40.00 - $55.00/hour
Minnesota – $40.00 - $55.00/hour
New York – $40.00 - $55.00/hour
New Jersey– $40.00 - $55.00/hour
Virginia– $40.00 - $55.00/hour
Washington – $40.00 - $55.00/hour
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
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