Business Process Architect at Accenture in Mumbai, Maharashtra, IN

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : ServiceNow Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As a Business Process Architect, a typical day involves analyzing and designing innovative business processes to develop comprehensive documentation that supports the implementation of new processes and technologies. This role requires close collaboration with business stakeholders to define detailed product requirements and use cases that align with process and functional needs. Additionally, the position involves engaging in user and task analysis to accurately represent and address business demands, ensuring that solutions are well-informed and effectively tailored to organizational goals.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure alignment of business processes with organizational objectives.
• Continuously evaluate existing processes and recommend improvements to enhance efficiency and effectiveness.
• Support junior team members by sharing knowledge and providing guidance on process design and documentation.
• Facilitate workshops and meetings to gather insights and validate process requirements with stakeholders.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow.
• Strong analytical skills to assess and design business processes effectively.
• Excellent communication skills to interact with diverse business stakeholders.
• Ability to translate complex business needs into clear and actionable process documentation.
• Experience in conducting user and task analysis to capture detailed requirements.
• Familiarity with process modeling and documentation tools.

Additional Information:

• The candidate should have minimum 3 years of experience in ServiceNow.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.