Consultant: Voice FAIS (FAIS) at Absa · Johannesb…

Consultant: Voice FAIS (FAIS) Location: Johannesburg Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Job Description Business Outcome: Act as the first point of contact for customers, dealing effectively with requests, answering queries, taking responsibility for processing each enquiry through to a satisfactory conclusion | Process and System: Undertake enquiries, in accordance with legislation, procedures and protocols across all service areas and procedures and service level agreements | Development – Self: Comply with FAIS fit and proper competency requirements as set out in by Financial Advisory and Intermediary Services Act, 37 of 2002. Ensure continuous increased personal growth and development | Control and Risk: Always act in accordance with the General Code of Conduct as articulated by Financial Advisory and Intermediary Services Act, 37 of 2002 | : | : | : | : Education Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised