Senior QA Performance Engineer at 3Pillar Global · Guatemala

Embark on a pivotal journey to the forefront of Quality Assurance with 3Pillar Global!

We invite you to join our elite team as we embark on missions critical to technological advancement and industry revolution. At 3Pillar, our dedication to excellence is unwavering, as we push the boundaries of cutting-edge technologies to transform industries. As a Senior QA Engineer, you will assume a leadership role in our dynamic team, guiding the assurance of quality and reliability across our groundbreaking projects. Whether it's transforming urban living, pioneering new media channels for enterprise companies, or driving healthcare innovation, your expertise will ensure our solutions not only meet but exceed the highest standards of quality and performance.

This role transcends traditional testing—it's about championing quality excellence and spearheading initiatives that ensure the delivery of impeccable products with a lasting impact.

With your seasoned judgment, meticulous attention to detail, and commitment to excellence, you will lead by example, mentoring junior engineers and setting new benchmarks in quality assurance.

If you're driven by a passion to make a tangible impact and lead quality initiatives at the cutting edge of product development, your journey starts here, at the heart of 3Pillar's Product Development realm.

DESIRED CAPABILITIES

• Leadership skills
• Mentoring and coaching abilities
• Strategic thinking and decision-making skills
• Project management skills
• Stakeholder management and collaboration skills
• Ability to motivate and inspire team members
• Continuous improvement mindset
• Familiarity with DevOps processes and tools.
• Proficiency in programming languages such as Java, Python, or Ruby.

KEY RESPONSIBILITIES

• Strategic Quality Assurance Planning: Collaborate with the Technical Lead or Product Development Manager (PDM) to develop comprehensive test strategies and plans that support project objectives and timelines. Focus on implementing and optimizing testing methodologies to increase efficiency and effectiveness across testing phases.

• Test Design and Execution Oversight: Lead the detailed design and oversight of test execution, focusing on critical, high-impact testing activities. Ensure thorough coverage and adherence to quality standards, while efficiently managing resources and timelines.

• Automation and Process Optimization: Enhance and expand automation frameworks and practices. Identify opportunities for improving testing processes and automation coverage, contributing to the selection and implementation of advanced tools and technologies.

• Cross-functional Collaboration and Communication: Serve as a primary QA contact for development and product management teams, promoting effective communication and collaboration. Ensure that QA processes and results are transparent and integrated into the broader development lifecycle, aligning with the strategic direction set by the Technical Lead.

• Quality Advocacy and Project Management: Support the PDM in project planning and execution, taking ownership of quality assurance deliverables within projects. Mentor junior team members and advocate for quality standards and best practices throughout the project lifecycle.

• Continuous Improvement and Knowledge Sharing: Actively participate in the identification and implementation of continuous improvement initiatives for QA processes and tools, under the strategic guidance of the Technical Lead. Share knowledge and insights with the QA team, contributing to skill development and process refinement.

• Stay Informed on Industry Trends: Maintain awareness of new testing technologies, methodologies, and industry best practices. Share findings with the QA team and the Technical Lead, suggesting ways to leverage new insights for improved quality and efficiency.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent practical experience considered.

• Minimum of 5 years of hands-on experience in software quality assurance, demonstrating a track record of success in test strategy, planning, execution, and maintenance, including the creation of comprehensive test documentation.

• At least 3 years of experience with automated testing tools (e.g., Selenium, TestComplete, QTP/UFT), including advanced scripting for automation and the development of custom testing frameworks.

• Proven leadership in Agile and Scrum methodologies, with a solid ability to drive QA strategies within rapid development cycles and iterative testing environments.

• Expertise in continuous integration (CI) and continuous delivery (CD) pipelines, with a strong understanding of how to optimize automated tests for efficiency and speed within CI/CD processes.

• Advanced proficiency in programming languages relevant to test automation (such as Python, Java, C#), demonstrating the ability to contribute to code base and automation scripts.

• Deep knowledge of databases and SQL, with experience executing complex data validation and interacting with databases for comprehensive backend testing.

• Proficient in defect tracking tools (e.g., JIRA, Bugzilla), with a strong track record in bug reporting, tracking, and resolution processes.

• Exceptional collaborative skills, with proven experience working effectively with cross-functional teams, leading quality assurance efforts, and fostering an environment of teamwork and cooperation.

• Outstanding communication skills in English, both written and verbal, with the ability to communicate complex technical issues clearly to team members, stakeholders, and customers.

• Highly self-motivated and detail-oriented, with proven ability to work independently and under pressure, managing multiple projects and priorities effectively.

• Required by the customer:

• ~7 years of hands‑on performance engineering or performance testing experience

• Strong proficiency with JMeter (test plans, correlation, parameterization, assertions, Groovy/Beanshell scripting, distributed load execution)

• Experience designing and executing load, stress, soak, spike, and scalability tests

• Ability to define and track performance metrics such as latency, throughput, error rates, and concurrency

• Experience with Azure DevOps (ADO) pipelines, automated performance runs, dashboards, reporting, and work‑item tracking

• Good working knowledge of Git for branching, merging, pull requests, and repository management

• Strong experience with Application Insights, including metrics, logs, dependency tracking, failures, and KQL queries

• Familiarity with APM tools such as Dynatrace, New Relic, AppDynamics, or Azure Monitor

• Understanding of REST APIs, JSON payload structures, authentication, and use of tools such as Postman

• Working knowledge of Azure components like App Service, APIM, Azure SQL/Cosmos DB, autoscaling, and networking fundamentals

• Ability to prepare and manage test data, identify environment gaps, and work through technical dependencies

• Understanding of root‑cause analysis, telemetry review, debugging issues, and identifying bottlenecks across app, service, and DB layers.

• Organized and detail‑oriented with strong analytical and problem‑solving abilities

• Ability to produce clear performance reports with insights, charts, trends, and recommended optimizations

• Strong collaboration skills to work effectively with developers, architects, DevOps, QA, and product teams

• Good communication skills to articulate findings, risks, and recommendations to both technical and non‑technical partners

• Self‑starter with the ability to take ownership of tasks, work independently, and proactively identify performance risks or improvements

BENEFITS

• Medical Insurance benefits as per company policy.
• Life Insurance as per company policy
• 15 days of paid vacation as per local law
• Paternity and maternity leave as per as per local law
• Marriage, bereavement and graduation leaves as per company policy
• Paid holidays as per local law
• Christmas and Middle year bonuses as per local law
• Discounts in local shops
• Direct deposit of payroll.

#Li-remote

At 3Pillar, we offer a world of opportunity:

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach.
• You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams.
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.
• We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally.

Join us and be a part of a global tech community! 🌍💼 Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!