Center Sales Counsellor – Learning Garage at 21K School · New Delhi

Job Title: Center Sales Counsellor – Learning Garage

Locations: Hyderabad & Delhi

Experience: 2-5 Years

Employment Type: Full-Time

Job Type: Work from Office

About Us:

21K School is Asia’s largest online school, delivering world-class virtual education to over 7,500 students across 72 countries. We are not just an EdTech company—we are building scalable, technology-driven education systems that redefine how learning happens globally.

Role Summary:

The Center Manager is responsible for the overall operations, growth, and performance of the center. This includes managing admissions, student experience, staff supervision, revenue targets, operational excellence, and ensuring high-quality service delivery.

Key Responsibilities:

1. Operations Management
   • Oversee the day-to-day operations of the center.
   • Ensure smooth functioning of all academic and administrative activities.
   • Maintain infrastructure, facilities, and compliance with company standards.
2. Admissions & Business Development
   • Achieve monthly and annual admission and revenue targets.
   • Counsel prospective students and parents.
   • Develop and Assist local marketing initiatives to increase enrollments.
   • Build relationships with schools, colleges, corporates, and community organizations.
3. Team & Center Management
   • Recruit, train, and supervise center staff.
   • Monitor employee performance and productivity.
   • Conduct regular team meetings and provide coaching.
   • Manage center budgets and expenses.
   • Optimize operational costs while maintaining service quality.
4. Student & Parent Relationship Management
   • Ensure excellent customer service and student satisfaction.
   • Address student and parent concerns promptly.
   • Monitor attendance, feedback, and student retention.

Required Qualifications & Skills:

• • Bachelor's degree.
    • 2–5 years of experience in center operations, education management, retail, sales or service industry.
    • Proven experience in team handling and achieving sales targets.

Skills Required:

• • Leadership and team management
    • Strong communication and interpersonal skills
    • Sales and business development
    • Customer relationship management
    • Problem-solving and decision-making
    • MS Office and CRM proficiency
    • Organizational and time management skills