Retail Engagement Specialist at 2020 Companies in Lehi, UT

Retail Engagement Specialist
Location: Lehi, UT
Job Type:
Regular
Work Location:
Market - AMRET - UT - Salt Lake City 92
Overview:
Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!
Schedule: Monday - Friday
Pay: $22 per hour plus 10% Monthly Bonus Opportunity
Requirements:This position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.
This is a field-based role where you will visit local retailers and ensure they understand how to maximize the value of the program. You will serve as the face of the brand in the field building relationships, providing education, and ensuring a strong customer experience at each location.
What You’ll Do
Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner
Introduce and educate new merchants on the client’s financial services and program benefits
Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence
Place and maintain point-of-sale materials and branding in-store
Document visits and track activity using mobile tools and reporting systems
Work closely with leadership to ensure territory goals and coverage expectations are met
What This Role Looks Like Day-to-Day
Field-based position with daily travel within your assigned territory
Approximately 22-35 retail visits per day depending on geography and scheduling
Mix of in-store engagement, driving, and administrative follow-up
Independent work style with strong support from leadership and training teams
What’s In It for You
No weekends
Weekly Pay (DailyPay Options Available)
Paid training and onboarding support
Mileage reimbursement and paid travel time
Next-day pay options available
Full benefits package including medical, dental, vision, PTO, and 401(k)
Company-provided mobile device and materials
What We’re Looking For
Strong communication and interpersonal skills
Comfortable working independently in a field-based environment
Organized, reliable, and able to manage a daily route
Adaptable, professional, and customer-focused
Prior retail, sales, field marketing, or customer-facing experience is a plus
Job Description:
Partner with the client to train and advocate client products at the retailer
Drive merchant awareness within your assigned territory
Maintain professional interaction with both merchants and fellow employees
Attempt to place point of purchase signage on exterior and/or interior of business
Advise merchants by providing information on products
Audit and record competitive products, promotions, merchandising, displays and merchant feedback
Travel to major markets and events for iconic launches to promote products
Contribute to team effort by assisting in launch-related activities, as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure feedback reporting is submitted in timely manner
Performance Measurements:
Meet or exceed quarterly visit goals
Meet or exceed weekly in store time goals
Visit multiple store locations on a daily and weekly basis
Effectively schedule store visits two weeks or more in advance
Effectively execute assigned activities inside each location during all visits
Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
Record and maintain appropriate documentation for each visit
Qualifications:
High school diploma or equivalent experience required
Six (6) months prior sales, promotion, retail, or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to lift and carry up to 15 lbs. at a time
Ability to multi-task in a fast-paced, team environment
Ability to maintain customer confidentiality
Reliable transportation within assigned territory
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.