Product Analyst at Zoro.com in Chicago, IL

Summary: Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts, and supplies for business customers. As a Product Analyst, you will partner with product teams to provide data-driven insights to improve customer experience and support decision-making through analysis of product metrics and user behavior. Responsibilities: - Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance - Assist in translating business questions into structured analytical tasks, with guidance from product managers and senior team members - Support the execution and analysis of A/B tests and experiments using established tools and methodologies - Develop and maintain dashboards and reports based on defined requirements - Identify basic trends and patterns in data and contribute to broader team analyses - Collaborate with cross-functional partners to support product initiatives, following established frameworks and guidance Required Qualifications: - Bachelor's degree in a relevant field or equivalent practical experience - 1-3 years of experience with SQL and relational databases - Understanding of key product metrics, user funnels, and performance drivers - Knowledge of statistical methods and hypothesis testing - Strong communication skills with the ability to tailor insights to your audience Preferred Qualifications: - Proficiency in Python for data analysis, statistical modeling, or automation - Experience with BI and data visualization tools (Looker, Tableau, PowerBI, etc.) - Experience using AI tools for exploratory data analysis and automation Required Skills: SQL, Relational databases, Product metrics, User funnels, Statistical methods, Hypothesis testing, Python, Data visualization tools, A/B testing, Experiment design Benefits: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment, Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program, 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing, At least 18 paid time off days annually for full-time employees and 6 company holidays per year, 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required, Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools, Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations, Employee discounts and admission to various civic and cultural institutions around Chicago, Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views