Computer Systems Analyst, eCommerce at Zones in San Francisco, CA

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.^TM^

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Zones.com seeks a Computer Systems Analyst with a specialty in eCommerce to analyze business and technical requirements and design, build, and maintain the enterprise-grade Java systems supporting the company's web platforms, payment-processing systems, and internal APIs. The role also includes designing and building AI-based analysis tools that process transactional and operational data. This position requires the theoretical and applied knowledge gained through a Master's degree program in Computer Science — including advanced coursework in algorithms, distributed systems, software architecture, database systems, and statistical/machine-learning foundations — to perform duties that go beyond routine systems administration or maintenance work.

What you’ll do as the Computer Systems Analyst, eCommerce:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Analyze business and technical requirements for the company's eCommerce systems, and design, develop, and maintain server-side Java applications and services using Java SE/EE, Spring, and Spring Boot frameworks to meet those requirements (approx. 30% of time).
• Evaluate and enhance Java-based web applications, including front-end integration, servlets, and MVC frameworks, to ensure the performance and scalability of customer-facing eCommerce systems (approx. 20% of time).
• Conduct systems analysis of the company's Java infrastructure: assess and recommend system architecture, evaluate distributed-computing trade-offs, tune application performance, and coordinate integration with enterprise infrastructure (approx. 15% of time).
• Analyze, develop, and secure web payment-processing functionality, including integration with payment gateways/processors, tokenization, and adherence to PCI DSS and related data-security standards (approx. 15% of time).
• Analyze integration requirements and design, build, and document RESTful and/or SOAP APIs for internal and partner-facing consumption, including authentication, versioning, and API-gateway configuration (approx. 10% of time).
• Design and build AI-based analysis tools — applying statistical modeling and machine-learning techniques (e.g., anomaly detection, predictive analytics, natural-language processing of transaction/log data) — to extract actionable insight from operational and payments data (approx. 10% of time).
• Participate in systems documentation, code reviews, unit/integration testing, CI/CD pipeline maintenance, and Agile ceremonies.
• Troubleshoot program and system malfunctions to restore normal functioning.
• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
• Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
• Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
• Consult with management to ensure agreement on system principles.
• Specify inputs accessed by the system and plan the distribution and use of the results.
• Expand or modify system to serve new purposes or improve work flow.
• Determine computer software or hardware needed to set up or alter systems.
• Develop, document, and revise system design procedures, test procedures, and quality standards.
• Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
• Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
• Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
• Write code to perform desired actions.

What you will bring to the team:

• Master's degree (or foreign equivalent) in Computer Science.
• 2 years of experience in systems analysis and software development, which may be gained through prior employment, research assistantship, or graduate-level project work in the job offered or a related occupation.
• Demonstrated experience with: Java, Spring/Spring Boot, Hibernate/JPA, RESTful and SOAP API design, relational and NoSQL databases (e.g., SQL Server/PostgreSQL, MongoDB), and version control (Git).
• Experience with web-based payment processing, including integration with payment gateways and applicable security/compliance standards (e.g., PCI DSS).
• Experience applying machine-learning or statistical analysis libraries/frameworks (e.g., Python-based ML libraries, Java-based ML tooling, or LLM/API-based analysis tools) to build data-analysis applications.
• Familiarity with cloud infrastructure (AWS and/or Azure) and containerization (Docker/Kubernetes).
• Coursework or applied project experience in distributed systems, machine learning, or data mining.
• Experience with microservices architecture and CI/CD tooling (Jenkins, GitHub Actions, or similar).

Qualified candidates can expect a salary range of $106,000-$110,000.

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Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.