P2P Associate II at Zoetis in CR Costa Rica Remote

P2P Associate II

Location: CR Costa Rica Remote

The Accounts Payable Analyst (P2P Associate II) supports efficient, accurate, and timely processing of Accounts Payable transactions for the Americas region, ensuring compliance with internal controls and fostering strong relationships with internal stakeholders and suppliers. This role requires disciplined queue management across multiple workstreams and a demonstrated ability to develop and deliver continuous improvement initiatives that increase quality, reduce rework, and improve cycle time.

Main responsibilities

Attention to detail & quality-first execution

· Ensure accurate end-to-end processing of PO and non-PO invoices, verifying completeness and correctness (supplier data, duplicates, approvals, coding, and supporting documentation) prior to posting.

· Maintain complete, audit-ready documentation and backup for each transaction in line with policy and SOX/internal control expectations.

· Reconcile Accounts Payable subledger activity to the General Ledger as assigned, support statement reconciliations and error prevention.

Queue ownership (Americas) & SLA delivery

· Manage multiple queues and responsibilities across the Americas (invoices, exceptions/holds, approvals, vendor inquiries, aging/backlog), rebalancing priorities to meet SLAs and close timelines.

· Monitor backlog, aging, and stuck items; proactively communicate risks to deadlines and escalate with clear impact and recommended actions.

· Coordinate effectively across countries and time zones in the Americas to ensure timely resolution and payment readiness.

Analytical & problem-solving skills

· Investigate and resolve invoice exceptions, blocked invoices, and payment discrepancies (e.g., PO/receipt issues, pricing variances, GR/IR, missing approvals, master data errors).

· Perform root-cause analysis on recurring defects and implement corrective and preventive actions.

· Identify process inefficiencies and propose practical, measurable improvements.

Accounting principles & ERP systems knowledge

· Apply US GAAP and company accounting policies in daily processing, ensuring correct accounting treatment and compliance.

· Utilize SAP and related P2P tools to post, clear, and reconcile transactions; maintain data accuracy and traceability.

· Support month-end and year-end close activities for AP (e.g., aging clean-up, accrual support, reporting deliverables) as assigned.

Communication & stakeholder management

· Partner with vendors and internal teams (Procurement, Receiving, Requestors, Finance) to resolve receipt, pricing, and payment issues.

· Manage ticket resolution through SharePoint-based systems and invoice/workflow management tools, ensuring prompt follow-up and clear status updates.

· Communicate professionally and consistently, documenting actions and decisions to support transparency and audit readiness.

Continuous improvement (required)

· Develop, lead, and implement continuous improvement initiatives to strengthen quality, standardize execution across the Americas, and reduce cycle time/backlog.

· Create and maintain SOPs, job aids, and control checklists; drive adherence through training/knowledge sharing.

· Track outcomes using KPIs (e.g., right-first-time, first-pass yield, backlog, aging, rework rates) and present progress to the team.

· Support automation/digitization efforts by providing requirements, participating in UAT, and validating process/control impacts.

Qualifications

Required

• Bachelor’s degree or advanced student in business administration, Accounting, or a related field.

• 2–5 years of experience in Accounts Payable / Procure-to-Pay, including hands-on invoice processing and exception resolution.

• Proven ability to manage high-volume, high-accuracy invoice processing while owning multiple queues and priorities.

• Strong problem-solving skills, including root-cause analysis and follow-through to closure.

• Working knowledge of US GAAP and internal control expectations for AP processes.

• Strong communication skills and customer service mindset with internal stakeholders and suppliers.

Preferred

• SAP experience (AP/P2P modules) and familiarity with invoice workflow/queue tools.

• Experience supporting multi-country operations across the Americas.

• Lean - Six Sigma training or demonstrated continuous improvement delivery.

• Power BI and/or Big Data management experience.

We Offer:

Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees)

Asociación solidarista

Professional and supportive working environment,

Co-funding of professional qualifications and program Tuition reimbursement

Possibility to work remotely from home on selected days,

Modern office space with Doctor's office.

Exposure to a dynamically growing leader of the global animal health-care segment.

Candidates must be able to demonstrate a clear interest in the role and how it forms part of a long-term career plan.

If you meet requirements described above, please send your application in English by clicking on the Apply button.

Only chosen candidates will be asked to participate in this recruitment process.

Full time

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.