Business Analyst (hybrid) at Zirous in West Des Moines, IA

Zirous is an accomplished tech firm based out of West Des Moines, IA. For over 40 years, Zirous has been committed to executing best practices and going above and beyond industry standards to provide viable solutions for customers in all things data & analytics, marketing technology, revenue operations, cloud adoption, enterprise integration, identity & access management, custom application development, and experience services. Zirous is seeking a full-time Business Analyst to work directly with clients and Zirous technologists.

Zirous has been acclaimed for its outstanding workplace environment as a Top Workplace in the State of Iowa for several years. Additionally, Zirous has been a finalist for the prestigious Best Technology Company Culture of the Year (2023 & 2025), Large Iowa Technology Company of the Year (2024) and Outstanding UX/CX Achievement of the Year (2025) awards by the Technology Association of Iowa. Join our fantastic team today!

Location: This position will work in a hybrid model with both work from home (remote) days each Monday & Friday, as well as on-site days at the West Des Moines, IA office each Tuesday, Wednesday, Thursday. Zirous offers a flexible schedule so that you can work to meet clients needs and your personal needs. On-site days as described will be required for this role (with flexibility, of course!), local candidates within the Des Moines, IA metro will be given priority.

What you'll be doing:

• Work on a variety of projects as a full-time consultant - length of projects and types of client industries will vary.
• Act as the liaison between the client's team to gather and understand business and technical requirements, and the internal Zirous technical team to build out the requirements. This position will primarily work on data and development related projects, with the ability to expand into other divisions of Zirous, such as working on Revenue Operations projects too.
• Take the lead role in:
• Presenting proposals to clients
• Eliciting requirements
• Translating and simplifying requirements based on client needs
• Defining project scope and objectives, prioritizing client business needs
• Identifying manageable tasks and segmenting those into multiple project phases
• Creating requirements documentation
• Managing the entire implementation of the project and communicating appropriately to all Zirous team and client team members
• Validating solution has fulfilled the requirements
• Designing, reviewing, and executing test cases
• Designing, reviewing, and executing process change management
• Designing, reviewing, and executing training related to technology solution
• Leading kickoff meeting with clients, identify field mapping requirements, map fields between systems, and test integrations
• Creating presentations and other documentation for client projects
• Managing project’s scope, acceptance, installation and deployment
• Work closely with Project Managers and Technical Leads to ensure successful project implementation.
• Lead project flows through task management tools such as Jira and Monday.com.
• Provide ongoing support to clients as needed post implementation.
• Other duties as assigned.
• Have the ability to create your career!

Don't have all of the experience or skills? We encourage you to still apply today! We'll train you and teach you what you don't already know. We promise that you'll learn and grow within this role each day.

What to expect:

• To work independently on your individual tasks, but also work as part of a team on a variety of client projects. Your input is wanted and needed - team collaboration is key.
• To work alongside some of the smartest people you'll ever know. You'll learn from them, and they'll learn from you.
• LOTS of perks: catered lunches, snacks, beverages, social hours, on-site gym & shower facility, small group activity options outside of work (think sand volleyball, golf league, crafts club, book club, and more), and a flexible work schedule with the ability to work remotely and in the office.
• Recognition for a job well done! Employee of the Month and Employee of the Year awards with bonus amounts for each.
• Lunch and Learns (throughout the year we educate each other on different industry and professional development topics).
• Casual dress - jeans, sweatshirts, and flip flops are all acceptable while in our office or while working from home. 
• Professional development opportunities: certifications, continued education, speaking engagements, etc.
• Much, much, more!

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, Information Systems, Supply Chain Management, Business Analytics, Computer Engineering, Software Engineering, or in a related field or equivalent work experience.
• Ability to work a hybrid model within the Des Moines, IA metro.
• 3 - 5 years of business analysis experience working as a liaison between technical and non-technical teams.
• Previous experience working with a project task management tool.
• Must understand the underlying process and basic concepts around application connectivities with previous configuration experience.
• Ability to effectively manage multiple client projects at one time.
• Previous experience along with interest in data analysis. Digging into data for insights is excites you.
• SQL experience is a plus.
• Experience with PowerBI is a plus.
• Has demonstrated ability to interact with clients in order to maintain good standing, which includes, but is not limited to, facilitating meetings to gather requirements, documenting business needs and leading status updates. The ability to successfully engage in multiple initiatives simultaneously is a must.
• Must have analytical ability, leadership skills, good judgment, and the ability to work effectively with clients and staff.
• Clear and concise written and verbal communication skills. You can articulate complex technological concepts to engineers and developers and translate for non-engineers/developers. You are adept at navigating technical conversations with both team members and clients alike.

Benefits

• Contributing to the success of a high caliber team
• Competitive salary and benefits package including 401(k) match
• An environment that fosters personal and professional growth
• Hybrid model of in-office and work from home days each week
• Flexible scheduling
• Opportunities to work on exciting and varied projects
• Flexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous
• Paid holidays
• Cell phone subsidy and discounts through Verizon
• We value our employees' personal time, career desires and life goals