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Community Engagement Intern (Summer 2027) at Zipline · Austin
Job Description
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About the Community Engagement Team
Zipline's Community Engagement Team plays an important public facing role in Zipline's operations. They are responsible for building and maintaining strong relationships with local government officials, civic organizations, business groups, neighborhoods, and schools. Their work helps individuals and organizations understand the impact of Zipline's service on the community, job creation, and the future of a logistics system that serves all humans equally.
The Role
Does creating and maintaining important relationships with multiple layers of stakeholders within local communities come naturally to you? Are you an engaging communicator who drives powerful narratives to create excitement and adoption of big and bold ideas? This role is ideal for someone who is passionate about community building, communications, and social impact. You’ll help design and implement strategies to engage our community members, strengthen partnerships, and support outreach initiatives.
What You'll Do
- Assist in planning, promoting, and executing community events, workshops, and virtual meetups.
- Support the development of content for newsletters, social media, and other communication channels.
- Respond to community inquiries and engage with members across platforms.
- Conduct research on community needs, trends, and engagement strategies.
- Help track engagement metrics and compile reports on community feedback and outcomes.
- Provide general administrative support to the community engagement team.
What You'll Bring
- Currently pursuing or recently completed a degree in Communications, Marketing, Public Relations, or a related field. You must have completed the second year of your undergraduate studies.
- Strong written and verbal communication skills.
- Passion for community building and social impact.
- Experience with social media platforms and/or digital tools for community engagement (e.g., Slack, Facebook Groups).
- Detail-oriented and organized, with the ability to manage multiple tasks.
- Creative thinker who brings enthusiasm and initiative.
- Must be able to travel frequently throughout Dallas, Texas, Austin, Texas, Los Angeles, California, OR Phoenix, Arizona. Requires transportation (not company provided) and the ability to independently travel to operational sites, events, communities, and partner locations as needed.
What Else You Should Know
This internship is a full-time position, in-person at our Dallas, Texas, Austin, Texas, Los Angeles, California OR Phoenix, Arizona office. We will host our Summer 2027 interns from May/Jun to Aug/Sep. Zipline is unable to sponsor work visas for applicants to this position.
The hourly rate for this internship is $30 per hour. Additional benefits may include relocation support, a housing stipend, overtime pay, paid sick time, and other benefits, where applicable and subject to local requirements.
Candidates are limited to three (3) applications within a 30-day period.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.