Zillow
Program Manager, HR Compliance at Zillow in Remote-
Job Description
Program Manager, HR Compliance
Location: Remote-USA · Remote
About the team
The HR Compliance team is part of Zillow's Employee Service & Operations (ES&O) organization. ES&O focuses on delivering scalable, reliable services that support employees and managers across the company, bringing together operational expertise, systems, and shared services that enable Zillow's people processes to run smoothly.Within ES&O, the HR Compliance team serves as Zillow's center of expertise for HR compliance — establishing the standards, guardrails, and governance frameworks that keep people practices legally sound as the business grows. The team partners closely with the broader People organization, Legal, and other shared services to translate complex regulatory requirements into practical guidance, enabling operational teams to execute compliantly and consistently.
About the role
The Program Manager, HR Compliance is a subject matter expert responsible for helping strengthen Zillow's HR compliance program across a defined and expanding portfolio of programs.
This role supports regulatory monitoring, risk assessment, and policy governance work that allows the team to monitor and respond to changes in employment laws and regulations, identify, assess, and mitigate compliance risk, and equip HR partners with the guidance they need to operate compliantly. You will establish standards, playbooks, and controls for teams to execute against.
You Will:
Monitor new and emerging employment regulations across U.S. federal, state, and international jurisdictions
Develop and maintain a compliance register and ownership mapping, ensuring risks and obligations are documented, assigned, and tracked
Develop and maintain compliance playbooks and operating standards that serve as the authoritative reference for operational teams executing programs
Support international employment compliance governance across multiple jurisdictions, partnering with regional HR and People Legal on country-specific regulatory obligations
Maintain audit-ready compliance controls and documentation across the program portfolio; coordinate internal and external audit activity, owning documentation standards, evidence organization, and audit response coordination in partnership with People Legal
Support preparation and submission of statutory government reports, including mandated federal and state workforce filings
Serve as a subject matter expert and advisory resource for stakeholder teams on compliance requirements
Establish and communicate the compliance guardrails that operational teams execute against, ensuring consistent application of standards across programs
Support development and implementation of actionable, accessible guidance
Contribute to compliance education efforts, helping stakeholders understand the intent and practical application of requirements
Who you are
You treat compliance as a discipline with standards, not a set of tasks to complete. You understand the regulatory intent behind requirements and can communicate it clearly to partners who don't work in this space
You are skilled at identifying risk before it becomes an issue, and you know how to document, escalate, and track it with rigor.
You draw a clear line between setting the standard and executing against it, and you hold that line in how you structure partnerships with operational teams.
You work confidently across jurisdictions and regulatory frameworks, and you know when a question requires legal escalation versus when you can resolve it directly.
You build credibility through accuracy, follow-through, and the quality of your documentation.
You are organized and deadline-driven, and you can manage multiple programs simultaneously without details falling through.
Qualifications
4+ years of experience in HR compliance, employment law operations, or a related field with direct exposure to compliance program management
Working knowledge of U.S. employment laws and regulatory frameworks, including FLSA, EEO, FCRA, and related requirements
Experience with compliance risk identification, gap assessment, or audit coordination
Demonstrated ability to manage HR policy governance processes, including review cycles, version control, and legal alignment
Strong organizational and project management skills, with a track record of managing multiple concurrent compliance programs
Experience with Workday or a comparable HRIS
Preferred Qualifications
Familiarity with international employment compliance
Experience supporting HR compliance programs in a multi-jurisdictional or global environment
Background in audit readiness, regulatory response, or compliance documentation standards
Experience developing compliance playbooks, standard operating procedures, or governance frameworks used by HR partner or operational teams
Transferable Skills
Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.
How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.
Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.