Implementation Engineer at Zeta Global in Remote

Summary: Zeta Global is an AI-Powered Marketing Cloud that simplifies sophisticated marketing through advanced technology. They are seeking an Implementation Engineer to execute implementation plans, provide strategic coding solutions, and collaborate with various teams to enhance customer experiences and satisfaction. Responsibilities: - Work closely with customers and Zeta Global's Implementation Manager to execute an implementation plan, help code and test an effective solution to their integration needs - Provide strategic code-focused solutions for customers, including design-driven templates, web forms and API data validations - Work with JSON data feeds and our proprietary scripting languages to add dynamic data and content to email templates and onsite recommendation sections - Ability to mock up sample code for client, setup, test, and debug platforms' api offerings - Develop technical solutions with a focus on performance and maintainability - Work collaboratively with our Solution Consulting, Product and Engineering teams, as well as 3rd parties and customer-facing teams - Find success by providing valued customer-driven solutions focused on quality and the long-term success of customers - Work closely with the Customer Success Managers on any highly technical customer projects and use cases, scoping an end-to-end solution for their marketing and development teams to implement in order to maximize their usage of their product(s) - Perform technical audits across key for high-touch, high-risk customers to ensure that they’re using their respective platform correctly in order to increase product satisfaction and minimize churn - Able to debug complex issues (such as failure, performance issue, etc.) arising from custom solutions - Able to consult on custom solution design - Publish detailed documentation/solution write ups for posterity and to minimize time-to-value for future customers with similar needs Required Qualifications: - Educational background/work experience in Web Development, Engineering and/or a related field - 1-2 years of experience implementing/integrating technology with external customers at either a consulting firm or with a SaaS technology company - 1-2 years of experience with HTML, CSS, and JavaScript - Working knowledge of RESTful API's and server-side technologies, SQL, Git and using the terminal/command line - An ability and strong desire to quickly learn new technologies, including a variety of programming languages, frameworks and web services - Skills and patience in presenting above technical concepts to individuals without strong technical backgrounds Preferred Qualifications: - Experience with AWS, Node.js and Python preferred - Knowledge of digital marketing and email/SMS/Mobile production is a major plus Required Skills: HTML, CSS, JavaScript, RESTful APIs Important Skills: SQL, Git, AWS, Node.js, Python Nice-to-Have Skills: Web Development, Digital Marketing Benefits: Unlimited PTO, Excellent medical, dental, and vision coverage, Employee Equity, Employee Discounts, Virtual Wellness Classes, and Pet Insurance