Sales Development Representative at Zendesk · Austin

Summary: Zendesk is a leading customer service software company, and they are seeking an energetic Inbound Sales Development Representative (SDR) to join their Sales team. The SDR will be responsible for calling and qualifying leads, achieving metrics and quotas, and creating opportunities in Salesforce while fostering a positive team environment. Responsibilities: - Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads) - Complete qualification calls to identify prospect needs - Create opportunities in Salesforce and schedule quality meetings with Account Executives - Focus on building a great team environment for a fun and energetic atmosphere - Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc) Required Qualifications: - Active listener with the ability to gather customer requirements and connect them to the Zendesk solution - Ability to multi-task, prioritize, and manage time effectively - Excellent verbal and written communications skills - Willingness and desire to work in a fast-paced and high growth environment with lots of change - Passion for sales and technology and eagerness to learn - Goal-oriented team player Preferred Qualifications: - Bachelor's degree - Transferable sales, customer facing, or internship experience - Demonstrated success in meeting monthly targets Required Skills: Salesforce, Sales, Customer requirements gathering, Goal orientation Benefits: Bonus, Benefits, Related incentives