Account Manager - Phoenix at Zen Educate in Remote

Summary: Zen Educate is a technology company focused on improving education recruitment by connecting schools with temporary educator staff. The Account Manager will manage and grow a portfolio of school partnerships, upsell products and services, and ensure satisfaction for both schools and educators. Responsibilities: - Generating an increasing number of paraprofessional and teacher roles that Zen will staff over time for each district and charter school - Upselling Zen products and services - Reporting on key trends and feedback from schools and working with our incredible Product team to implement that feedback - Being a responsive, central point of contact for all school partnership stakeholders - Communicating daily with all newly onboarded educators to get them immediately into either a long-term or daily subbing role - Communicating with educators who are in an active role to ensure they are getting feedback from our school partners, are happy in the role, and problem solving when not to either keep them in the role or find them a new role - Coaching educators when relevant, and getting them to complete company-provided training so they can improve their performance in the schools Zen serves - This is a fast moving, high volume role that requires an equal mix of strategy, relationship building, and acting with urgency to fulfill both school and educator needs Required Qualifications: - Must be based in Phoenix, AZ (Remote) - Someone who is coachable and thrives on feedback - we want you to bring enthusiasm, a low ego, and an eagerness to learn something new every day - A resilient self-starter who enjoys getting scrappy and thinking like an entrepreneur in order to reach their goals - A positive team member who lifts their teammates up and celebrates their wins - An empathetic, customer-service oriented person who deeply cares about and understands others' needs - A passion for the education sector and companies that have a positive social impact Preferred Qualifications: - Experience in sales, partnerships, account management, recruitment, or education is a plus Required Skills: Account management, Sales experience Important Skills: Partnership management, Recruitment experience Nice-to-Have Skills: Customer service orientation, Coaching skills, Entrepreneurial mindset, Empathy, Passion for education Benefits: 18 days paid time off (15 days flexible + 3 days for Christmas closure), Competitive salary and benefits