Field Service Technician at ZEISS Group in Maple Grove, MI

Summary: ZEISS Group is a pioneer in science with over 177 years of experience, providing cutting-edge technologies and solutions for global change. The Field Service Technician role involves installing, servicing, and troubleshooting high-tech machines, while also interacting with customers and supporting engineering work in R&D. Responsibilities: - Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations - Demonstrate customer service skills and knowledge with a high level of passion and dedication - Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude - Perform necessary administrative paperwork in a complete and accurate manner - Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment - Travel requirement is 90-100% within the service area, including international travel as needed - Other duties as required Required Qualifications: - Minimum, High School graduate, completed GED or equivalent - Or, Tech School, associate, or bachelor's degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like - Or, Training and experience from a Military Technical School - Prior experience working with hand tools and basic electrical test equipment - Microsoft operating system knowledge is required - Capable of unassisted physical lift of one article weighing up to 75 pounds - Able and willing to work minimum of 50 hours per work week. Regular + OT - Ability to work in an industrial production shop floor environment - Valid Driver License required - Excellent communication and customer service aptitude Preferred Qualifications: - Previous experience installing and troubleshooting industrial electronics, machines, or computer systems - Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required Required Skills: Installation, Repair, Troubleshooting, Calibration, Mechanical Aptitude, Electronic Aptitude, Hand Tools, Electrical Test Equipment, Microsoft Operating System, Industrial Electronics, Coordinate Measuring Machines (CMM), Customer Service Benefits: Medical plans, Retirement savings plan, Paid time off, Company vehicle