Senior Account Manager - Manufacturing Vertical… at Zebra… · Tokyo

Senior Account Manager - Manufacturing Vertical (Printer & Supplies)

Location: Tokyo, Japan

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

This role will act as a Manufacturing Sales Specialist and take ownership of assigned end-user account(s) within the Japan market, develops and executes sales strategy for assigned account(s) within the Japan market with manager’s input; develops strong relationships with key customer contacts and leverages to Zebra’s advantage; creates and delivers high impact sales presentations and
capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product / market understanding.

Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with
other business units and / or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation.

Technical Skills

- Uses advanced domain / solutions knowledge to competitive advantage

Knowledge of Zebra

- Provides input into development of business products/services; understands and follows multi-business protocols

Sales Skills

– Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships

Business Acumen

- Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra

- Able to coordinate and present complete, complex solutions that

meet customer needs and beat competition

Market / Customer Knowledge

– Acts as a resource to customers based on intimate knowledge of

relevant industries and needs

Solution Complexity / Strategic Thinking

– Solves complex problems which may require unique solutions (e.g.,

unique applications of existing technologies) that are used across the business in similar situations

– Leads problem resolution, identifies appropriate resources, develops

contingency plans

– Typically medium to high complexity; has several complex projects, all

which require unique coordination of technical resources; multi-country issues may be involved

- Demonstrates wide latitude for decisive action which could impact business initiatives / programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique

– Takes direction from Manager and Business Unit Directors

Customer Interface

– Often leads semi-formal teams or significant portions of a large permanent team

– Work with multiple decision makers and influencers for large deals with complexity

– Leads negotiations on complex deals which may be primarily technical, financial or both

– Knowledge in industry strategies and customer positioning; customer financials and business drivers

– Responsible for revenue attainment, margins where appropriate,

and personal expenses

Requirements:

- Bachelors or equivalent experience; advanced degree preferred.

- 5-8 years of relevant sales experience in printer or supplies related products.

- Uses advanced domain / solutions knowledge to competitive

advantage

– Develops and adapts advanced sales strategies to unique

customer needs; creates customer partnerships

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.