Solutions Engineering Intern at Zayo Group in CO - Denver

Summary: Zayo Group is a communications infrastructure provider that supports impactful companies with mission-critical bandwidth. They are seeking a Solutions Engineering Intern to assist with pre-sales support focused on optical transport and GIS-enabled mapping tasks, providing hands-on learning opportunities in a collaborative environment. Responsibilities: - Help assemble customer-ready artifacts (slides, map snippets, simple diagrams) for internal reviews and external meetings using existing templates and prior designs - Track and consolidate technical Q&A and action items from discovery calls; route to the right owner and follow up to closure - Assist with RFP/RFQ response prep by gathering standard collateral, past responses, and baseline data for senior reviewers—no independent authorship of complex sections - Pull reference solution data (service definitions, standard options) and organize vendor BOM placeholders or catalog IDs for senior review - Maintain checklists and trackers for complex transport opportunities (milestones, dependencies, handoffs to Product/Engineering/Operations) - Produce basic map exports and data extracts (e.g., KMZ/CSV from approved tools) to support opportunity visualization; update simple layers, labels, and symbology per guidance. Compile address lists, route notes, and attribute tables from internal sources (e.g., Salesforce tasks or email requests) into clean worksheets for analysis - File and version map images and datasets to shared locations; keep naming, metadata, and folder structure consistent - Review the Product Solutions Architecture Website to confirm all technical documents, reference guides, processes, and templates remain accurate, current, and accessible - Identify outdated diagrams, deprecated processes, or broken links; document issues and assist in executing updates - Tag, categorize, and version documentation according to internal standards for technical repositories - Work with PSA team members, Product, and Engineering to validate necessary changes or escalate items for SME updates - Coordinate with Sales, Product Management, Engineering, and Operations to gather inputs and ensure clean handoffs on assigned tasks - Capture process improvements (template tweaks, checklist updates) that reduce rework across the team - Keep status logs, trackers, and document repositories current (versioning, permissions, links) - Prepare meeting notes, recap emails, and task summaries for senior engineers/architects Required Qualifications: - Current undergraduate student (e.g., Engineering, Geography/GIS, Information Systems, or related field) - Comfort with MS Office/Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides) and basic file management in shared drives - Familiarity with basic networking concepts (high-level understanding of what transport/wavelength services are) and strong organizational skills - Detail-oriented; able to follow templates and checklists and manage multiple small tasks to deadlines Preferred Qualifications: - Introductory exposure to GIS tools (e.g., ESRI/ArcGIS, Google Earth/Maps, or MapInfo) for simple map viewing and exports - Interest in optical transport or pre-sales solution engineering; prior teamwork experience on technical projects Required Skills: GIS tools, Optical transport Important Skills: MS Office, Basic networking concepts Nice-to-Have Skills: Organizational skills, Detail-oriented, Teamwork experience Benefits: Health insurance, 401(k)