Workforce Administrator at Zūm in Fresno, CA

Summary: Zūm is revolutionizing mass mobility with its Connected Mobility Experience system, transforming the student mobility market. They are seeking a detail-oriented Workforce Administrator to manage payroll and HR processes for employees, ensuring accurate timekeeping and exceptional employee experiences. Responsibilities: - Manage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreements - Calculate time and pay discrepancies with precision and respond to employee payroll queries promptly - Distribute physical pay documents to employees including paystubs and W-2 forms - Coordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processing - Conduct regular review and audit activities within Zum's portal to ensure accuracy and compliance - Execute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setup - Coordinate with recruiting to ensure new hire paperwork and logistics are completed efficiently - Process employee status changes in the HRIS system accurately and in a timely manner - Create termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasks - Maintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirements - Serve as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately Required Qualifications: - High school diploma required; additional coursework in HR or payroll preferred - Minimum 1 year of payroll processing experience with high-volume operations (100+ employees) - Proficiency with payroll systems (ADP experience strongly preferred) Preferred Qualifications: - Experience administering payroll in a union or collective bargaining agreement (CBA) environment - Background in transportation, logistics, or similar industry - Demonstrated ability to effectively engage with high volumes of employees and stakeholders - Proven track record of cross-functional collaboration across multiple departments - Strong attention to detail with the ability to meet strict deadlines in a fast-paced environment - Excellent decision-making skills with the ability to provide clear, authoritative guidance when needed - Strong communication and interpersonal skills Required Skills: Payroll processing, ADP payroll system, Timekeeping, I-9/E-Verify, HRIS system, Union payroll administration, Employee onboarding, Off-boarding processes