Service & Sales Assistant at Yugo in Barcelona, Catalonia, ES

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.

Our Service & Sales Assistants are part of a team of awesome Yugoers across the globe, they are #Futureshapers who want to positively influence and shape the lives of others students and Yugoers.

Our Service & Sales Assistants are the key administrative members of the team, ensuring that we deliver the best possible experience for our students supporting them to live their best life while driving great student engagement and customer service in our spaces.

Key Responsibilities

Here is a snapshot of what you will do:

• Sale, Sale, and Sale. Support the full sale cycle.
• Use your upbeat, outgoing personality to drive the student experience.
• Manage the communication across the space and with our students as well as complete all the key administrative tasks.
• Ensure the smooth run of our space throughout the operational calendar and student lifecycle from arrival, departure, and summer turnaround
• Manage ‘the good’ and turn around the ‘not so good’ - meaning you’ll handle complaints and offer excellent student experiences to our students.

This is by no means an exhaustive list, but we just couldn’t fit everything in here, but we can promise you’ll never be bored or lonely that’s for sure!

You’ll need great customer service and communication skills, being able to effectively engage with people at all levels.

We are looking for someone that has:

• The ability to be proactive with strong problem-solving skills and initiative.

• Highly organized with the ability to take on multiple tasks regularly.

• Intermediate skills in using MS Office and online systems/databases.

• Resilience and adaptability, as well as a great cultural diversity awareness.

• luency in English and Spanish is required; additional language skills are considered an advantage.

  • 5 weeks' annual leave (25 days) + Additional 6 days of Easter and 8 days of Christmas.
  • Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
  • Access to a whole host of perks like discounts on groceries, gym memberships, travel, and entertainment
  • Social events and more!

So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.