Infrastructure Lead at Yesway in Location not listed

Infrastructure Lead

Who we Are:

Yesway, Inc. (“Yesway” or the “Company") (Nasdaq: YSWY), is an award-winning convenience store operator established in 2015 and headquartered in Fort Worth, Texas. With 450 stores across nine states in the Midwest and Southwest, Yesway is renowned for its iconic foodservice offerings, diverse grocery selections, and private-label products, including Allsup’s deep-fried burrito. Through strategic acquisitions, new store developments, and a commitment to customer satisfaction, Yesway continues to solidify its position as one of the leading convenience retailers in the United States. For more information, visit www.yesway.com.

Position Responsibilities:

• Lead, mentor, and develop the Systems Administration and Desktop Operations teams.
• Establish team priorities, service standards, operational procedures, and performance expectations.
• Manage staffing, performance evaluations, professional development, and succession planning activities.
• Serve as the senior escalation point for infrastructure incidents, outages, and complex technical issues.
• Foster a culture of accountability, customer service, collaboration, and continuous improvement.
• Partner with IT leadership to align infrastructure operations with business objectives and technology strategy.

• Manage enterprise server, cloud, virtualization, storage, backup, identity, endpoint management, monitoring, and security platforms.
• Ensure infrastructure availability, performance, scalability, resiliency, and security.
• Develop and maintain infrastructure standards, procedures, documentation, and operational controls.
• Lead infrastructure modernization initiatives, lifecycle management, capacity planning, vulnerability remediation, and system hardening efforts.
• Support disaster recovery, business continuity, cybersecurity, audit, and compliance programs.
• Monitor infrastructure health and implement proactive measures to improve service reliability and operational efficiency.
• Ensure the infrastructure team complies with and follows change management processes and procedures.

• Lead infrastructure projects from planning through implementation and operational transition.
• Coordinate technology initiatives with business stakeholders, internal IT teams, and third-party vendors.
• Manage vendor relationships, service delivery, contract performance, and issue resolution.
• Support acquisitions, new site deployments, infrastructure integrations, and strategic business initiatives.
• Assist in evaluating emerging technologies and recommending solutions that align with business needs.

• Provide technical guidance and support to IT staff and business users.
• Participate in after-hours maintenance activities, emergency support, and on-call rotations as required.
• Perform occasional weekend or holiday work to support business operations.
• Travel up to 10% in support of infrastructure projects, site deployments, and operational initiatives.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be substituted.
• Five (5) or more years of enterprise systems administration experience.
• Two (2) or more years of leadership, supervisory, or team lead experience.
• Experience supporting large, geographically distributed environments.
• Strong knowledge of enterprise infrastructure, cloud services, virtualization, backup and recovery, identity management, cybersecurity, and compliance best practices.
• Demonstrated ability to lead teams, manage priorities, and deliver results in a fast-paced environment.
• Excellent communication, analytical, problem-solving, organizational, and interpersonal skills.

Preferred Skills and Competencies:

• Experience supporting retail or multi-site operations.
• Experience with enterprise networking, storage, endpoint management, monitoring platforms, and security technologies.
• Experience supporting disaster recovery, business continuity, audit, and compliance programs.
• Experience managing technology vendors and service providers.
• Industry certifications related to infrastructure, cloud, virtualization, cybersecurity, or IT service management.

Benefits

• Medical
• Dental
• Vision
• Company Paid Life Insurance
• Health Savings Account
• Flexible Savings Account
• Company Paid Short- & Long-Term Disability
• Employee Assistance Program
• 401K with Company Match
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Voluntary Supplemental
• Life Insurance
• Disability
• Critical Illness
• Hospital Indemnity
• Accident Coverage
• Pet Care Plan
• Legal Insurance

Yesway is proud to be an Equal Opportunity Employer. #LI-BM2 #LI-ONSITE