Yes Bank
CX PPAC Reviewer at Yes Bank in Mumbai Suburban
ExperiencedOn-siteMumbai Suburban1500000 INR–2250000 INR/yr
Skills
Review Closure TrackingCustomer Journey AnalystCustomer Experience ReviewerDashboard CreationRisk & Control AssessmentCompliance Process ReviewSOP ReviewProduct Note Review
Job Description
Role Summary . We are seeking a detail oriented and customer centric professional to join our Customer Experience Governance team as a CX PPAC Reviewer.The role focuses on conducting structured process reviews across products and services to identify customer friction,evaluate compliance & risk gaps,and ensure seamless customer journeys
Graduate / Postgraduate in any discipline
Graduate / Postgraduate in any discipline