Multi-Site Manager - Uptown at Yellow Tree in Minneapolis, MN

Multi-Site Manager - Uptown

Location: Minneapolis, Minnesota

Yellow Tree is a Minneapolis-based commercial real estate development, construction and property management firm which gives new life to underutilized or forgotten properties within the urban core.

We’re a nimble and experienced team who thrives on projects where we can make a difference in the community.

Turning a vacant space into an apartment building that hundreds of people can proudly call home. Revitalizing an abandoned historic property to its former glory. Revamping a boarded-up storefront into an office space for a start-up. These are the types of projects that are the essence of Yellow Tree. If this sounds like the type of team you want to be part of, we encourage you to apply.

Position Requirements

2+ years management experience with multi-family Property Management, preferably in Class A, Luxury and New Construction. Leasing experience required.

Position Summary

We are seeking a Multi-Site Manager who will oversee and manage the day-to-day operations of two Class-A buildings in Minneapolis. You will work collectively with Leasing and the Area Manager to identify operational goals, guide staff members, and develop strategic plans for the property. This is not an entry level role. However, we may have more roles available as well - click the link below to view those job postings and apply.

Yellow Tree Jobs Board: https://yellowtree.bamboohr.com/jobs/

Salary

• Base Salary: $65-75,000, DOE
• Quarterly Bonus Potential
• Generous Commission schedule for both new & renewal commissions

Benefits

• Medical/Dental/Vision
  
• 401K (with company match)
• HSA (with company contribution)
• Company paid Life Insurance
• PTO & 10 paid Holidays
  • New Years Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Black-Friday (day after Thanksgiving), Christmas Eve, Christmas Day
• Professional development
• Cell Phone reimbursement
• Rent Discount

Essential Functions

General Operations

• Ensure properties are meeting daily expectations as dictated by company standards.
• Property and grounds walks expected regularly to ensure compliance, appearance, and safety standards are being met.
• Oversee all operations of the properties including maintenance, lease administration, budgets, forecasting, reporting, collections, evictions, anticipated vacancies, marketing, leasing & lease renewals, service contracts & renewals, cost control and revenue improvement programs, capital improvement projects and other operations functions.
• Responsible for property financial performance and managing key business metrics (market comp analysis, NOI, resident retention, occupancy, etc.).
• Must demonstrate the ability to understand financial goals and assist in the formulation, implementation and management of annual budgets.
• Actively maintain and report monthly variances and narratives.
• Regularly communicate with corporate leadership, residents and ownership.

Customer Service

• Address resident complaints, concerns and requests appropriately.
• Provide outstanding customer service and communication to the residents to enhance customer satisfaction thereby reducing apartment turnover and increasing revenue, reputation and overall profitability for the owner.
• Create and maintain a positive living experience for all residents through prompt conflict resolution and consistent follow-up.

Marketing & Leasing

• Complete in-depth analysis of sub-market monthly, to ensure your full understanding of market drivers.
• Create and implement marketing initiatives that help drive revenue.
• Strategize leasing efforts to fill vacancies and pre-lease for future vacancies to adhere to forecasted goals.

Supervision

• Lead by example and help develop other team members.
• Supervise the day-to-day operations of site-team members.
• Provide leadership, mentoring, coaching and guidance as needed for other team members to create a cohesive team.
• Partner with maintenance staff to ensure a safe and well-maintained community.

Personal Attributes

• Organized and detail oriented
• High energy
• Innovative
• Demonstrated leadership and strategic thinking skills
• Supervisory experience
• Results focused
• Warm, friendly and service oriented
• Extremely flexible with the ability to adapt to change
• Ability to multi-task
• Superior written, verbal and oral communication skills
• High degree of computer literacy
• People oriented
• Customer service driven
• Team player

Experience & Skills

• A minimum of two years multi-family property management; ideally managing lease-ups and or Class A buildings.
• Knowledge of Fair Housing regulations.
• High School diploma or equivalent, college-level education strongly preferred.
• Computer proficiency including Microsoft Word, Outlook, Excel and the ability to learn property management applications.
• Entrata property management software knowledge (preferred).
• Reliable personal transportation and the ability to travel between sites.
• Excellent follow up and follow through skills; solid organizational and interpersonal skills; ability to work as a team member.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Must pass background check and drug testing.
• Experience managing budgets and financials is expected.
• Have proven customer service experience.
• Time management, leadership, and problem-solving abilities.
• Adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements.