IT, Software Engineer at Yale University in New Haven, CT

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community eligible for opportunities through the New Haven Hiring Initiative—or a newcomer interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

The IT Systems Engineer 1 within HR Innovation and Strategic Support (HRISS) assists with planning, implementing, and supporting technology solutions that enhance HR systems and services. This role contributes to the design, development, and maintenance of applications and infrastructure that support business operations and enhance user interactions with HR technology.

Working as part of a team, the Systems Engineer 1 supports the development of modern technology solutions, including automation workflows and AI-enabled tools such as chatbots, agentic AI agents, and intelligent service solutions. The role assists in building and maintaining integrations, scripts, and system configurations across platforms such as Workday, Salesforce, and other enterprise systems to improve data flow, reduce manual effort, and enhance the employee experience.

The position participates in testing, troubleshooting, and system support activities, ensuring solutions meet performance, reliability, and security standards. The role also contributes to documentation, incident resolution, and continuous improvement efforts to maintain stable and effective system operations.

In a dynamic and evolving technology environment, the Systems Engineer 1 stays current with emerging technologies in automation and artificial intelligence, contributing to experimentation, prototyping, and implementation of new capabilities. Assignments are routine to moderately complex and performed under guidance, with decisions guided by established policies and procedures.

Required Skills and Abilities

1. Familiarity with enterprise platforms such as Workday, Salesforce, or similar systems.

2. Exposure to automation tools, integration concepts, or workflow technologies.

3. Familiarity with AI-enabled tools such as chatbots or virtual agents.

4. Familiarity with emerging AI concepts, including large language models (LLMs) and agent-based solutions.

5. Experience working in a collaborative, team-based IT environment. Experience in higher education, HR systems, or related domains.

Preferred Education and Experience

Bachelor’s degree or equivalent combination of education and experience. Exposure to HRIS, HR technology, AI-enabled tools, automation, chatbot development, or related technical work through academic, internship, or professional experience is preferred

Principal Responsibilities

1. Develops software solutions to meet customer requirements through team and individual efforts. 2. Participates in the analysis and composition of requirements, design of architectural and component software features, design and implementation of system, design and implementation of test plan, and documentation of final product. 3. May review code, write documentation, following established test procedures. Required Education and Experience Bachelor's Degree and no experience or equivalent education and experience. Skills and Abilities Analytical and problem-solving skills. Interpersonal, written, communications and organizational skills. Familiarity with basic systems analysis methods and techniques. Knowledge of commonly used concepts, practices, and procedures within a field.

Job Posting Date

04/01/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

GS-1

Compensation Grade Profile

GS-1j

Salary Range

$67,500.00 - $101,250.00

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.