IT Technician at Y-Not Stop in Mansura, LA

Summary: Y-Not Stop is seeking a skilled IT Technician to join their team in Mansura, LA. The ideal candidate will be responsible for providing technical support, maintaining computer systems, and ensuring the smooth operation of the IT infrastructure.

Responsibilities:
- Install, configure, and maintain hardware and software systems
- Troubleshoot and resolve technical issues related to computers, networks, and peripherals
- Provide timely support to end-users via phone, email, or in-person
- Perform routine maintenance and updates on IT equipment
- Assist in setting up new workstations and user accounts
- Document technical procedures and maintain inventory of IT assets
- Collaborate with other IT staff to improve system performance and security

Required Qualifications:
- Proven experience as an IT Technician or similar role
- Strong knowledge of computer hardware, software, and networking
- Ability to diagnose and resolve technical issues efficiently
- Excellent communication and customer service skills
- Familiarity with Windows and Mac operating systems
- Basic understanding of network protocols and security practices
- Ability to work independently and as part of a team

Required Skills: Computer hardware, Computer software, Windows operating system, Mac operating system, Network protocols, IT security practices