Korean-Speaking Client Relations Manager at XM · Seoul

Korean-Speaking Client Relations Manager

The Role:

We are looking for a passionate and self-motivated professional to join our Client Relations team in South Korea.

The main responsibilities of the position include:

• Develop and maintain excellent relationships with clients

• Handle client inquiries and ensure that high level service is provided

• Perform personal clientele analysis and take actions as required

• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients

• Ensure compliance with the company’s legal guidelines and compliance procedures

• Provide suggestions on system enhancements

• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development

• Contribute to the team effort by achieving targeted results

• Cooperate effectively with other departments as necessary

Main requirements:

• Degree in a business-related field

• Client handling experience in the financial services sector will be considered an advantage

• Fluent Korean speaker with excellent oral and written skills in English

• Reliable, with integrity of character

• Outstanding communication and interpersonal skills

• Dynamic, innovative and target oriented

• Strong computer literacy

Benefit from:

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition

• Deep Dive – First Interview with Your Future Team

• Show Your Skills – Live Technical Session

All applications will be treated with strict confidentiality!