Network Engineer - Operations Support… at Xcellink Pte… · Singapore

Network Engineer – Operations Support (L1)

Location: Tampines, Singapore Work Arrangement: Onsite Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays

We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.

Key Responsibilities*Aruba Networking experience is a must.

• Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.

• Assist with network equipment testing, troubleshooting and configuration verification.

• Support equipment onboarding, connection checks and functional validation.

• Ensure network configurations are aligned with existing architecture, standards and operational practices.

• Support wireless site surveys, Wi-Fi testing and troubleshooting.

• Perform day-to-day wireless network operations support.

• Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.

• Assist with analysing wireless coverage, interference and performance issues.

• Support network optimisation, expansion and change requirements.

• Maintain standard configuration templates, documentation and operating procedures.

• Follow up on network incidents and troubleshooting cases through to resolution.

• Support network asset, model and version tracking.

• Assist with daily network service requests and change requests.

• Relevant experience in Aruba wired and wireless networking environments.

• Hands-on exposure to network troubleshooting and operational support.

• Experience supporting Wireless Access Points (APs).

• Familiarity with standard network configuration, documentation and asset management.

• Able to work independently in an onsite operational environment.

• Good communication and troubleshooting skills.