Winter 2027 Safety and Security Guards -… at Xanterra… · Wyoming

Overview

Discover the magic of Yellowstone's winter season!

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests. We're hiring Safety and Security Guards at Mammoth Hot Springs and Old Faithful. Experience the "secret season" of Yellowstone – an unforgettable winter adventure awaits!

Job Summary:

Our Safety and Security team members play an integral role in continuing our park's daily operation by providing safety and security to all guests and employees. Team members must have computer experience and excellent communication and guest service skills.

**The Details:**Position Type: SeasonalSeason Dates: November/December 2026 - March 2026Pay: $21.00/hourSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

**Why Yellowstone National Park?**We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone National Park pass
• Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• 100+ miles of cross-country ski trails (both groomed and skier tracked)
• Outdoor ice skating rinks
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Patrol assigned buildings and grounds to observe and identify potential safety/security risks.
• Project a positive, customer service-oriented demeanor when interacting with employees/visitors.
• Observe, report, and document any violations of policies, rules, regulations, and laws governing the location.
• Respond to all intrusion and fire alarms and assist in implementing Emergency Response Guidance (ERG) procedures within assigned location.
• Respond to medical emergencies and provide care within scope of training.
• Perform all duties in a courteous and professional manner.
• Perform pre-opening and monthly safety inspections of all buildings.
• Perform monthly fire extinguisher inspections.
• Perform various duties related to ensuring a safe environment for guests and employees,
• Adhere to all company policies and procedures as well as standards of conduct, ethics, attendance, punctuality and appearance.
• Perform various duties related to ensuring continued excellent internal/external guest service.
• Maintain liaison with local, state, and federal law enforcement/fire agencies regarding security or fire/safety issues.
• Any other duties as assigned by Security Supervisor, Area Security Manager, or Loss Prevention and Security Manager or Director of Risk Management.

Qualifications

Required Qualifications:

• Be at least 21 years of age.
• Have a valid driver’s license and a good driving record.
• Have basic computer skills to include familiarity with Microsoft Word and Outlook.
• Be a proficient typist, averaging a minimum of 30 words per minute.
• Have or be able to obtain CPR, first aid, and AED certification through the American Heart Association. (Paid training available through Xanterra Parks & Resorts).
• Successfully pass a background check as well as a pre-employment drug test.
• Possess strong written and verbal communication skills.
• Must be honest, mature, pleasant, self-starting, responsible, friendly, and neat.
• Performance of all duties will be in a mature, professional manner.
• Security Guards will display good judgment, diplomacy, objectivity, and sound conflict/crisis intervention and problem-solving skills for managing employee or guest interactions and complaints.
• Be able to effectively perform duties in highly stressful or crisis situations and work under pressure without the loss of composure.
• Requires the ability to communicate professionally and effectively via two-way radio, cell-phone and any other means with a diverse population of employees and guests.
• Be able to quickly learn the layout of the assigned location, established policies and procedures, and location specific duties.

Preferred Qualifications:

• Experience in a hospitality or resort environment.
• Knowledge of company structure and policies helpful.

Physical Requirements:

• Must be willing and able to work any shift (day, afternoon, and overnight).
• Must be able to work continuously up to twelve hours and, must be able to work a rotating schedule or swing shifts.
• Requires frequent standing and foot patrol for up to twelve hours and requires occasional climbing, sitting, stooping, bending, and/or kneeling.
• Must be able to respond in a safe and prompt manner to emergency situations. This may require jogging long distances as well as climbing multiple flights of stairs while carrying a fire extinguisher.
• Must be able to lift/carry up to 25 pounds without assistance and the ability to lift more than 40 pounds with assistance.
• Must be able to shovel snow/gravel during times of inclement weather.
• Requires the ability to operate a snowmobile.
• Must be able to lift up to 75 pounds infrequently (e.g. assist emergency medical personnel with loading/unloading patients into and out of ambulances).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.