Housekeeping Inspector - Grand Canyon South Rim at Xanterra… · Arizona

Overview

Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Housekeeping Inspector to Live. Work. Explore. at the south rim of the Grand Canyon!

**Job Summary:**Inspect and complete assigned section to ensure adherence to company standards and quality guest service.

**The Details:**Position Type: Full-Time, Year-RoundPay: $18.05 per hour

Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

**Why Grand Canyon South Rim?**We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• The Lodging department is committed to creating a culture of guest service at Grand Canyon National Park. All our roles in the lodging department, regardless of front or back of house, are considered guest facing/guest service positions. Our expectation is that this role will play a key part in achieving exceptional guest service.
• Inspect daily, entire assigned section (guest rooms, linen rooms, hallways, grounds etc.) to ensure cleanliness, safety, and proper condition to meet or exceed departmental and company standards.
• Report condition and status of guest rooms to front desk in an efficient and timely manner.
• Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
• Report to Housekeeping Manager and Assistant Housekeeping Manager on the performance and/or behavior of the employees assigned to the inspector.
• Control keys, master, and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied.
• Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
• Communicate effectively with Housekeeping Manager, Assistant Housekeeping Manager, Rooms Office staff, Front Desk, Maintenance, Porter staff and other departments and guests.
• Maintain a courteous and helpful behavior towards guests and fellow employees. Exercise tact and discretion always while on duty.
• Participate in established programs designed to further professional growth and development.
• Assume duties of a GRA or HP when necessary and able to effectively carry out duties of any assigned inspector shift.
• Adhere to all Xanterra South Rim and NPS lost and found procedures.
• Adhere to all safety, risk management and environmental policies in performing tasks, including wearing required personal protective equipment.
• Ability to communicate with a 2-way device while on duty.
• Perform other duties as assigned.

Qualifications

• Previous GRA or other housekeeping experience.
• Display leadership ability, as well as a good foundation and knowledge of housekeeping operations.
• Able to meet all physical requirements of the job, which include repetitive motion of all extremities and the back including continual kneeling, bending, twisting, lifting, pushing and long periods of standing/walking.
• Ability to maintain high quality of work & high energy while taking more than 15,000-20,000 steps per workday at an elevation of 7,000 ft.

Physical Requirements include:

Constantly: Walk.

Frequently: Stand, handle, reach, bend, lift/carry up to 20 lbs, push/pull up to 100 lbs.

Occasionally: Sit, climb, crawl, squat/kneel, lift/carry up to 100 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.