Senior Manager, Programmatic Technical… at Wunderkind · New York

About Wunderkind:

Wunderkind Ads creates high-impact advertising experiences across premium publisher inventory, delivering ads at moments designed to maximize consumer attention without disrupting content consumption.

Our proprietary technology is integrated directly with publisher partners to create net-new advertising opportunities across display, video, and Connected TV (CTV). As we continue to scale our programmatic business, ensuring campaigns launch, ramp, and deliver successfully across an increasingly complex ecosystem is critical to our growth.

About the Role:

Wunderkind is seeking a highly technical and solutions-oriented Senior Manager, Programmatic Technical Solutions to join our Ads organization.

This role will serve as a key technical escalation point for programmatic campaign and deal delivery, responsible for diagnosing and resolving complex issues across DSPs, SSPs, publishers, and Wunderkind's advertising technology.

When a campaign or deal ID isn't spending as expected, this person will own figuring out why and driving the issue through resolution.

The ideal candidate understands how programmatic transactions work end-to-end and is comfortable getting deep into campaign, platform, bidstream, and log-level data to determine where a transaction is breaking down. You'll work across advertisers, agencies, DSPs, SSPs, publishers, and Wunderkind's internal Sales, Account Management, Operations, Product, and Engineering teams.

This is a hands-on technical role for someone who enjoys solving complex problems and understands how programmatic advertising works under the hood.

This is a hybrid role based in our New York office.

Key Responsibilities

• Technical Troubleshooting: Serve as a key technical escalation point for display, video, and Connected TV (CTV) campaigns and deal IDs that are not bidding, winning, ramping, or spending as expected.
• Deal Activation & Delivery: Troubleshoot PMP and Programmatic Guaranteed deals across deal configuration, targeting, creative approvals, pricing, inventory eligibility, CPM floors, frequency, and buyer-side setup.
• Cross-Format Campaign Troubleshooting: Diagnose campaign delivery issues across display, video, and CTV, understanding the unique technical requirements, buying workflows, creative specifications, and supply paths associated with each format.
• Proactive Bidstream Analysis: Analyze bid requests, bid responses, win rates, bid density, fill rates, CPMs, and other platform data to identify where opportunities are being lost. Proactively monitoring campaign/deal health so we're identifying delivery risk before it becomes a larger revenue issue.
• DSP & SSP Troubleshooting: Diagnose issues across the full transaction path: from advertiser and DSP through SSP/exchange, Wunderkind technology, and publisher inventory.
• Campaign Ramp: Proactively monitor newly launched and high-priority campaigns, identify technical barriers to spend, and drive actions that accelerate campaign ramp.
• Technical Partner Management: Work directly with DSPs, SSPs, agencies, publishers, and technology partners to investigate and resolve complex delivery issues.
• Cross-Functional Collaboration: Partner closely with Sales, Account Management, and Operations to resolve advertiser-facing issues and clearly communicate root causes, ownership, and next steps. Acting as the internal technical liaison and helping AM/Ops improve their ability to handle routine troubleshooting.
• Product & Engineering Partnership: Partner with Product and Engineering when troubleshooting identifies platform issues, integration gaps, or opportunities to improve Wunderkind's advertising technology.
• Process Improvement: Identify recurring issues and build repeatable troubleshooting frameworks, documentation, monitoring, and escalation processes that enable the broader Ads organization to resolve problems faster.
• Revenue Protection: Identify technical or operational issues that could impact campaign delivery and revenue and drive urgency around their resolution.

What We're Looking For

• Technical Problem Solver: You enjoy getting into the details of a campaign and determining why something isn't working rather than simply escalating the issue.
• Programmatic Expertise: You have a strong understanding of how programmatic transactions flow across advertisers, DSPs, SSPs/exchanges, and publisher inventory.
• Analytical Mindset: You're comfortable using campaign, platform, bidstream, and log-level data to isolate the root cause of underdelivery and identify actionable solutions.
• End-to-End Thinker: You understand that a campaign delivery issue can originate anywhere in the transaction path and know how to systematically isolate where the problem exists.
• Strong Sense of Ownership: You take responsibility for an issue from identification through resolution and can coordinate multiple internal and external stakeholders to get there.
• Strong Communicator: You can translate complex technical issues into clear explanations and actionable next steps for commercial teams, clients, and technical partners.
• Collaborative: You're comfortable working across Sales, Account Management, Operations, Product, Engineering, DSPs, SSPs, and publishers.
• Curious & Persistent: You're not satisfied simply knowing that something isn't working—you want to understand why it happened and how to prevent it from happening again.

Qualifications:

• 4–7 years of experience in programmatic advertising, technical ad operations, technical account management, solutions consulting, or a related ad tech function.
• Hands-on experience troubleshooting PMPs, deal IDs, Programmatic Guaranteed campaigns, bid requests and responses, creative approvals, targeting, floors, and campaign delivery issues.
• Strong understanding of OpenRTB and the programmatic bidstream, including the ability to investigate bid requests, bid responses, auction behavior, and deal eligibility.
• Experience working within or closely with a DSP, SSP, publisher, agency, or programmatic advertising platform.
• Experience with major programmatic platforms such as The Trade Desk, Google DV360, Amazon DSP, PubMatic, Index Exchange, Magnite, FreeWheel, or similar technologies.
• Strong understanding of both the buy-side and sell-side components of the programmatic ecosystem.
• Experience troubleshooting DSP/SSP integrations and using platform or log-level data to diagnose delivery issues.
• Experience with CTV and programmatic video is strongly preferred.
• Familiarity with VAST, VMAP, OpenRTB, video ad serving, and CTV supply integrations is a plus.

The base salary range for this role is $125,000–$140,000. This role is also eligible for the team’s variable incentive plan. Compensation is determined based on factors including experience, skills, and qualifications.