Wsne Consulting
24 X 7 Application Monitoring support… at Wsne Consulting · Hyderabad
Skills
Job Description
Hiring: AI/GenAI Ops Monitoring 247 Application Monitoring Support Executive
Locations: Hyderabad | Bangalore | Chennai | Pune | Kolkata
Experience: 2–5 Years
CTC: Up to 7 LPA
Notice Period: Immediate to 15 Days
Work Mode: Work from Office – 5 Days/Week
We are looking for candidates for an AI/GenAI Operations Monitoring & L1 Support role involving 247 rotational shifts, including night and weekend support.
Key Responsibilities
- Provide L1 support for AI/GenAI models and applications
• Monitor model execution and data pipelines
• Track deviations and analyze issues
• Raise and manage incidents through ServiceNow and defined escalation processes
• Support production AI/GenAI workflows and ensure timely issue resolution
• Work closely with Data Engineers and Data Scientists
Must-Have Skills
Python
SQL
Linux commands
Basic L1 application support
Basic understanding of DevOps, Data Science & Data Engineering
ServiceNow / ticket management
Good to Have
Airflow
Elasticsearch
Kibana
Flask
GenAI / LLM fundamentals
Shift Details
Rotational shifts with roster changing every 4 weeks:
Shift A: 6:00 AM – 4:00 PM
Shift B: 12:00 PM – 10:00 PM (Saturday, Sunday & Cognizant holidays)
Shift C: 10:00 PM – 8:00 AM
- Weekend working as per roster with weekday weekly offs
• Night-shift cab facility available
• Additional night-shift payout as per eligibility
• No WFH
• Travel allowance available for candidates not opting for company transport in Bangalore & Hyderabad
What You'll Gain
Opportunity to work alongside senior Data Engineers and Data Scientists and build hands-on experience in AI/GenAI operations, monitoring, data pipelines and production support.
Interested candidates can share their updated CV along with current CTC, expected CTC, notice period and preferred location.
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