WRMC, Inc.→
Part Time - Weekends - Front Desk / Garage… at WRMC, Inc. · Austin
Entry LevelOn-sitePart-timeAustin, TX$41k–$41k/yr
Skills
concierge experiencefront desk experiencems officecomputer operationoffice equipment operationmultilingual abilitycustomer servicedecision making
Job Description
Summary: Worth Ross Management Company is an award-winning industry leader in HOA management. They are seeking a part-time Garage Concierge to ensure safe and efficient operations within the garage while providing excellent customer service to residents and vendors.
Responsibilities:
- Operates, parks and retrieves vehicles of residents and guests
- Ensures visitor parking spaces are being utilized appropriately
- Operates elevator for residents and guests entering and leaving the building
- Assists residents/guests with packages, groceries, and other articles as required
- Checks in/out vendors and provides instructions and guidelines for their operation
- Maintains waste receptacles, including breakdown of boxes and transporting bins between designated areas
- Monitors security cameras and resolves and/or reports issues as needed
- Accomplishes tasks outlined on the garage attendant list on a continuing basis
Required Qualifications:
- Must have a valid driver's license
- Experience working as Concierge/Front desk at Hotel/Residential settings
- Strong customer service, communication, and interpersonal skills are required
- Effective written and verbal communicator
- Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail
- Able to operate standard office equipment, including fax machine, copier, telephone, etc
- Able to be flexible and adapt to changing environments, make decisions in stressful situations and prioritize and reprioritize tasks and projects
- Highly motivated and able to work independently
- Physical demands include the ability to lift 30-50lbs
- Ability to actively stand, walk, lift, and carry for extended periods of time
- Ability to work at a personal computer, as well as talking on the phone, for extended periods of time
- Ability to navigate the building quickly and easily as required to meet job functions
- Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately
- Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building
- Ability to respond to emergencies promptly
- Communicate, receive, and exchange ideas and information using both spoken and written word
Preferred Qualifications:
- Multiple language fluency is desirable
Required Skills: Concierge Experience, Front Desk Experience, MS Office, Computer Operation, Office Equipment Operation, Multilingual Ability, Customer Service, Decision Making