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E-Commerce Production Category Associate at World Market · Alameda
Skills
Job Description
Why You’ll Love World Market
You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it!
When you join our team, you’ll enjoy:
- Benefits that support health, financial security, and personal life needs. Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more!
- Paid vacation and paid sick time
- 401(k) plan with Roth option and company match
- Employee Assistance Program and wellness resources to be and do your best
- Sample Sales and up to 30% shopping discount on our unique finds for you and your designated shopper
- Work life balance and work from home flexibility
- Working with a team who thinks the world of you
What You’ll Do
The E-commerce team is responsible for driving an aggressive omni-channel retail vision at World Market and sits at the forefront of growth for our brand. This fast-paced, dynamic team is focused on innovating our current Ecommerce experience to become a best-in-class digital experience for our customers.
As the E-commerce Production Category Associate, you will serve as the subject matter expert for your ecommerce business categories - owning how products are set up, presented, discovered, and ultimately perform online. You’ll translate buying and merchandising strategies into accurate and compelling onsite experiences while ensuring every SKU and product display page in your category is configured and displayed to the highest standard.
You'll partner closely with Merchandise Buyers, Inventory, Ecom Production, and Site Merchandising teams to drive both day-to-day execution and long-term category optimizations. You’ll assess product and category performance, analyze customer purchasing trends, and identify opportunities to enhance discoverability and improve customer experience to increase revenue, conversion, and overall category growth.
If you love combining data, product knowledge, and customer experience with cross-functional collaboration to create best-in-class and frictionless shopping experiences, this role puts you at the center of making it happen.
We are currently hiring for two E-commerce Production Category Associate roles:
Ecom Production Category Associate - Furniture, Outdoor, Textiles, Home Accents
Ecom Production Category Associate - Gourmet, Seasonal Home Decor, Kitchen/Tabletop, Boutique
Essential Duties & Responsibilities
Product Knowledge & Product Display Customer Experience
- Serve as the category product expert, owning the front-end product display and overall customer experience
- Attend and participate in merchandising presentations to align on core, seasonal, and strategic assortment direction
- Apply key product knowledge to improve selling and conversion performance based on assortment strategy, growth initiatives, channel availability, and industry benchmarks
- Collaborate with merchandising and inventory teams to translate category objectives into optimized category and product page shopping experiences by understanding inventory and fulfillment tactics and opportunities
- Partner with buying and production teams to determine optimal SKU setup (single, multi-variant, sets, bundles, collections)
- Own end-to-end QA, validation, and optimization of sku, set, bundle, and collection configuration to ensure complete and accurate front-end presentation
- Collaborate with product management, tech, and operations teams to troubleshoot and resolve issues, improve internal processes, and influence customer-facing functionality
- Lead, maintain, and refine product attribution and categorization strategies in partnership with ecommerce merchandising and production teams
- Monitor VOC tools and customer feedback to identify issues, drive fixes, and recommend optimizations across product pages and category experiences
Site Merchandising
- Drive product categorization, filters, sorting, and taxonomy improvements to strengthen discoverability and overall site experience
- Collaborate with ecommerce site merchandisers on seasonal shops, trend pages, search experiences, and cross-category initiatives
- Apply SEO/GEO best practices to improve organic visibility across search, navigation, and product detail pages
- Partner with site merchandisers, marketing, and creative as needed to influence and shape content strategies
Reporting & Data Analysis
- Analyze product category performance using financial reporting and data tools
- Execute weekly, monthly, seasonal, and ad hoc reporting and analysis to identify category and shopping behavior opportunities, sharing insights with ecommerce and cross-functional partners
- Contribute to seasonal hindsight reports by summarizing wins, learnings, and opportunities for future improvement
Remote Work Location:
This is a fully remote position, with responsibilities that require strong communication skills and the ability to thrive in a virtual work environment. Ideal candidates will be based in the Pacific Time Zone.
Experience & Skills You’ll Bring
- 2-3 years of experience in ecommerce, site merchandising, merchandise buying, product setup, or related digital role with demonstrated ownership of a defined business scope
- Experience in omnichannel environment preferred
- Understanding of omnichannel workflows, dropship operations, and digital assortment planning
- Proficiency in retail math and business performance analysis
- Strong verbal and written communication skills, including presenting insights to cross-functional partners
- Advanced Excel skills with ability to manage large datasets across multiple reporting tools (v-lookups, pivot tables, cubes, data audits and validation)
- High attention to detail with experience managing complex data and product setup
- Strong organizational skills with the ability to manage multiple tasks, deadlines, product flows, and category priorities
- Solid foundation of digital merchandising and customer experience best practices
- Proven ability to use competitive and business insights to prioritize and execute front-end experiences
- Experience with Salesforce Commerce Cloud or similar enterprise ecommerce platform preferred
- Experience with site analytics and business intelligence tools (Adobe Analytics, Tableau, or similar tools)
- Experience with project management platforms (Asana, Smartsheet, Jira, or similar platforms)
CA Pay Range is $72,000 - $75,000 annually
#LI-LO1
#LI-Remote
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.